Ratings based on 10 Verified Reviews
4.6 Room cleanliness
4.9 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 6 Apr 2024
Roach, lizard and mosquito in room. You can hear noise outside loud due to big gap of the bottom of door and one time they changed the comforter and it was rough and itchy. Otherwise the employees are very nice, good food. The room could use upgrade .
by A verified traveler
Posted 24 Mar 2024
The place is quite and serene
We love the location because it is overlooking the lake.
The staffs are all friendly
Cocktail drinks are good too
Over all, excellent place to stay and foods are delicious too
We plan to go back there and stay more days
Comment from Hotel Management
27 Mar 2024 by Miranda Columbino, Hotel Management
Dear Mr. Sonny,Warm Greetings from Bellagio Hills Hotel and Restaurant!Thank you for taking time to share your review for your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us!Your kind words mean a lot to us and serve as a great motivation.Thank you once again for choosing to stay with us. We look forward to seeing you again soon!Warm regards,Miranda ColumbinoGeneral Manager
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
23 Mar 2024 by Mira, Hotel Management
Dear Ms. Mary Jane,Warm Greetings from Bellagio Hills Hotel and Restaurant!Thank you for taking the time to share your feedback. We strive to provide exceptional experiences for all our guests, and I am sorry to hear that we did not meet your expectations on this occasion.Your comments are invaluable to us as they help us identify areas for improvement. I would like to assure you that we take your feedback seriously.Your satisfaction is our top priority, and we hope to have the chance to welcome you back for a more enjoyable stay in the future.Best Regards,Miranda ColumbinoGeneral Manager
by A verified traveler
Posted 2 Feb 2024
This hotel is not so big but charming, clean, and well kempt. The staff are accommodating, friendly and welcoming. The front desk staff are the best there is, And the hotel manager Sheri is so awesome,
Comment from Hotel Management
23 Mar 2024 by Mira, Hotel Management
Dear Ms. Maria,Warm Greetings from Bellagio Hills Hotel and Restaurant!Thank you for taking time to share your review about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us!Our team works hard to ensure that every guest feels welcome and comfortable, and it is always rewarding to receive such kind words of appreciation.We hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to seeing you again soon!Warm regards,Miranda ColumbinoGeneral Manager
by A verified traveler
Posted 26 Oct 2023
The building is great for the price. Staff are very pleasant, cheerful, friendly, and very helpful - they went above and beyond satisfying our needs. They even upgraded our room. The managers went out of their way to make us feel welcome, and even asked us to provide them suggestions that would improve their dining menu and customer services.
Comment from Hotel Management
1 Nov 2023 by William, Hotel Management
Dear Ms. Alida,Warmest Greetings from Bellagio hills Hotel and Restaurant!Thank you for your good review and for choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to having you again as our guest in our hotel.Best Regards,William CastroGeneral Manager
by A verified traveler
Posted 13 Oct 2023
The service was outstanding. We had an early flight in the morning and they accommodated us. They even made us a cold sandwich for breakfast because we were going to miss the breakfast service.
All the staff was kind and hard working.
Comment from Hotel Management
1 Nov 2023 by William, Hotel Management
Dear Ms. Christine,Warmest Greetings from Bellagio hills Hotel and Restaurant!Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay will be just around the corner. Contact us if there is anything we can help you with through our email at sales@bellagiohills.com.ph.Best Regards,William CastroGeneral Manager
by A verified traveler from Los Angeles, CA
Posted 4 Apr 2019
Extra friendly staff. GM Allan Tuppil stepped in when company driver became ill. Allan filled in as driver/tour guide of the country tour to Pagudpud, Kapurpurawwaan, Cape Bojeador Lighthouse, Bangui Windmills, etc.
We had a blast with his vast, first-hand knowledge of Ilocos Norte!
Lindy G
by A verified traveler
Posted 23 Feb 2019 on Orbitz
It was our first time to visit my husband's family in Laoag and we chose to stay at the Bellagio Hills Hotel because of its great reviews and beautiful photos. We both fell in love with the place at first sight!! It's quiet, private, homey yet elegant with a beautiful view of the Paoay lake. The hotel has a great ambiance and classy decors and interior design. We loved the modern bathroom, toilet with a bidet and the private porch in our room. The place was sparkling clean and all the staff were kind, accomodating and delivered personalized and quality service. We definitely felt right at home! This is absolutely one of our best experiences!! We look forward to coming back in the future! Would definitely recommend to family and friends!!
Comment from Hotel Management
7 Mar 2019 by GM Allan Tuppil, Hotel Management
Dear Ma'am Dorothy,
Thank you so much for your lovely review! We are delighted to hear that you enjoyed your most recent visit in Laoag and so as stay with us, while finding our best location strategically positioned in the hill view of Paoay Lake within the vicinity of the airport and access to the main highlights of Ilocos Norte.
It pleases us to know that you made great memories with us and enjoyed the service and facilities that we offered. Guests such as yourself inspire us to exceed expectations in every way and we thank you for your kind words.
Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with the Bellagio Team to extend our personalized service. Also it is great to hear that you have the best experience to add in your Ilocos Visit!
We appreciate your review and it was a pleasure to welcome you back to Bellagio Hills Hotel and Restaurant.
Once again, thank you for feedback and we sincerely hope to welcome you back soon.
Best regards,
Allan Tuppil
General Manager
Bellagio Hills Hotel
by A verified traveler
Posted 7 Nov 2018
