Ratings based on 321 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
The carpets in the suites are pretty dirty and the bed is very small. At least have one queen size bed in one of the room.
Comment from Hotel Management
18 Oct 2024 by Nancy, Hotel Management
Thank you for taking the time to post a review. All of our units have queen beds in the primary bedrooms with queen sofa beds in the living rooms
by A verified traveler
Posted 15 Oct 2024
Loved our stay!
by A verified traveler
Posted 15 Oct 2024
very good to relaxe with the family
by A verified traveler
Posted 15 Oct 2024
It's the off season,great rates, stayed 2 nights
Lot's of hot tubs but no robes supplied
Full kitchen stocked with all the tools to cook a meal, just bring everything,only salt and pepper supplied,
BBQ discussing ,needs cleaning
Only one restaurant open,and the store and pub
Only issues were early check out 10 AM
Make sure you take all your garbage and clean your suite
Toby Creek was awesome
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Nancy, Hotel Management
Glad you enjoyed your time at Panorama
by A verified traveler
Posted 13 Oct 2024
The property was nice, decently taken care of for its age. Typical minor water damage in bathroom, some scratches, scuffs etc
Not happy with the fact the two queen bedrooms of the three bedrooms did not have power, one patio was left open so its was 10°. We checked/flipped the breakers with no change, called the front desk to be told its a timeshare not their unit... what. They said they'd send maintenance, nope, security showed up and literally said they'd check the breaker, thanks tips, we hadn't thought of that already. So too bad, actual maintenance was unavailable until 8am the next morning. Strike 1 for the first night in horsethief condo. Next morning maintenance shows up, no help, they'll call an electrician, waste of hours on day 2. (2 night stay fyi) finally fixed. Talk to the front desk, sorry its a timeshare you have to deal with Expedia. Front desk is absolutely useless when it comes to timeshare units apparently. The area is beautiful, the amenities decent, although we had to uncover the hottubs by our condos to use them(no one around to help, and leaves, dirt etc in the gated area). Suggest if you book thru Expedia make sure its not a timeshare or plan to receive no help or compensation. (Expedia tried to offer $40 in points for an entire day of wasted time, no power or heat to two bedrooms of a 3bd condo)
by A verified traveler
Posted 10 Oct 2024
Great walking/ hiking with great scenery.
Did not like the fact that only 1 restaurant was open.
Comment from Hotel Management
11 Oct 2024 by Nancy, Hotel Management
I'm happy you were able to get out and enjoy the scenery
by A verified traveler
Posted 7 Oct 2024
It was perfect time to spend overthere!!! We hope to see you again!
Thank you!
Comment from Hotel Management
11 Oct 2024 by Nancy, Hotel Management
Looking forward to hosting your again, one day!
by A verified traveler
Posted 7 Oct 2024
As far as I know, I booked 2 rooms and surprisingly they say that I only booked 1 bedroom. My daughter and son came with us so 2 rooms are good. So ended up booking another room for them that cost me another $92 extra.
by A verified traveler
Posted 2 Oct 2024
It's a great hotel overall, felt like home! It was a 2 level unit with 2 bedrooms upstairs. clean, quiet and good mountain views, as well as nice hot pool/hot tub! Entire family liked it very much!
