Ratings based on 9 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2023
Staff was really friendly and helpful. Very clean and close to everything.
Comment from Hotel Management
4 Dec 2023 by hotel renate, Hotel Management
Dear Guest,Have a good day! Thank you so much ma'am for giving us a nice review. It's our great pleasure ma'am to serve you and be part of your vacation here in the Philippines. We hope to see you here again soon! Thank you and Best Regards, Renate Family
by A verified traveler
Posted 1 Nov 2023 on Hotels
Nice and spacious room.
Some lighting to find it at night would be handy
Comment from Hotel Management
1 Nov 2023 by Ai, Hotel Management
Hi Sir David, We hope everything is well with you! On Behalf of Hotel Renate Family, we thank you for the awesome review you gave! Thank you also for choosing Hotel Renate as part of your staycation here in Panglao Bohol Philippines. We look forward to seeing you again soon with your Family and Friends sir. Thank you and Regards, Renate Family
by A verified traveler
Definitely stay again
Posted 13 Oct 2023 on HotelsGood location. Good value. Very clean. Comfortable.
Comment from Hotel Management
14 Oct 2023 by Ailyn, Hotel Management
Hi Ma'am Christine,Good day! We hope everything is well with you! On Behalf of Hotel Renate Family, we thank you for the awesome review you gave! Thank you also for choosing Hotel Renate as part of your staycation here in Panglao Bohol Philippines. We look forward to seeing you again soon with your Family and Friends ma'am. Thank you and Regards, Renate Family
by A verified traveler
Posted 25 Jan 2020 on Hotels
Comment from Hotel Management
2 Feb 2020 by Hotel Renate Family, Hotel Management
Thank you so much for the review.
by A verified traveler
Posted 11 Jan 2020 on Hotels
Loved the hotel! Friendly staff, quiet rooms & nice balcony.
Comment from Hotel Management
11 Jan 2020 by Charm, Hotel Management
Dear Guest,
Thank you for staying with us at Hotel Renate. I hope we achieved our goal in making your stay memorable by providing outstanding service.
We strive to make the experience at Hotel Renate on you will remember forever. Therefore, your comments are very important to us. We love to hear your feedback and use it to review and improve our services every day.
We are looking forward to welcome you again soon.
Sincerely,
Hotel Renate Family
by A verified traveler
Pleasant stay very near to Alona Beach
Posted 13 Oct 2019 on HotelsThis hotel was perfect for my solo trip to Panglao. The room is spacious, the mini-bar is cheap, the staff are very friendly and helpful, and the hot water is good.
The only negatives were extremely loud karaoke from a neighbouring property until very late at night during one day of my stay. Obviously, this is not the fault of the hotel though!
Further, since I stayed for 4 nights, some housekeeping would have been nice (though I am certain I could have asked for it).
Very friendly and pleasant stay, would definitely recommend it and stay there again!
Alona Beach is very close by (about 12 minutes casual walk), but the hotel is far enough to be away from the noise of the beach (karaoke aside!).
Comment from Hotel Management
13 Oct 2019 by Hotel Renate Family, Hotel Management
Thank you so much Sir Justin, we are looking forward to see you again.
by A verified traveler
Posted 16 Jan 2020
Comment from Hotel Management
17 Jan 2020 by Hotel Renate, Hotel Management
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
by A verified traveler
매우 추천합니다! Highly Recommend!!!!!
Posted 29 Dec 2019 on Hotels깨끗하고 걸어서 10분이면 알로나 비치 갑니다. 시설도 새로 지어서 너무 깨끗하고 최고입니다. 제가 실수로 수도꼭지 부셔먹었는데 사장님께서 저렴하게 직접 고쳐주시고 안심시켜주시고 너무 감사했습니다. 다른 호텔들 가격대비 수압도 별루고 시설도 낙후된 곳이 많은데, 이 곳은 수압 / 따듯한 물 모두 잘 나옵니다. 최고입니다.
Best hotel in Cebu. Takes 10 min to the beach. The staff are super kind and always prepared to give a help. Thanks again for helping my mistake of breaking faucet. Highly recommen!!
Comment from Hotel Management
23 Jan 2020 by Hotel Renate Family, Hotel Management
Dear JEONG HWAN , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Hotel Renate Family
by A verified traveler
Posted 17 Dec 2019
The staff are so friendly and the room is clean and comfortable. Although little distance from Alona beach, it makes the hotel quite in the night and it is a wonderful experience to live in the hotel!
Comment from Hotel Management
1 Jan 2020 by Hotel Renate Family, Hotel Management
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
