Ratings based on 30 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2020
There was nothing wrong with property apart from fact that it is middle of nowhere and terribly overpriced I paid Expedia £129/day I would not have paid more then £29/day its basically a room with no perks
by A verified traveler
Posted 13 Aug 2019
The food was the key highlight.
However the amenities and furnitures can be improved.
Resort does not have a room service for use and has issues with spiders and pests.
In middle of my 3 days stay I had to switch to another close by resort due to the conditions.
Comment from Hotel Management
19 Aug 2019 by Kathy Lim, Hotel Management
Thank you for your feedback. We continue to improve the level of service our team delivers. We value your inputs and comments. Rest assured that we are taking steps to improve our services and facilities. On top of this, we regularly do a daily cleaning and room check. Plus, quarterly pest control service. Since we are in a tropical country, there will always be local insects in the property. This is the charm where guests can become closer to the environment and nature.
Thank you,
Kathy Lim
by A verified traveler
Posted 21 Apr 2019 on Hotels
Good food.
Friendly staff and great service.
Powdery white sand beach.
Excellent location if you want to be away from the crowd.
Property and amenities need some upgrading tough.
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for your review. We are very delighted to hear that you enjoyed your time with us and we hope our wonderful team were able to make your stay most comfortable. We look forward to seeing you again soon. We value your inputs and comments. Rest assured that we are taking steps to improve our services and facilities.
by A verified traveler
Overall aspects on this hotel is not good at all.
Posted 5 Feb 2019 on HotelsNot so good, there's a creepy animal sounds in the middle of the night and fridge sounds and dirty hotel.
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for sending us your review. We value your inputs and comments. Rest assured that we are taking steps to improve our services and facilities now that Ananyana Beach Resort is under new management. Since our location has lots of trees, the sounds were from the geckos.
by A verified traveler
Posted 4 Jan 2019 on Hotels
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for your feedback and it was a pleasure having you at our resort! We aim to create a memorable experience for each and every one of our guests.We continue to improve the level of service our team delivers. We hope to see you soon again.
by A verified traveler
Posted 11 Aug 2018 on Hotels
It was a good short trip!
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for your feedback and it was a pleasure having you at our resort! We aim to create a memorable experience for each and every one of our guests.We continue to improve the level of service our team delivers. We hope to see you soon again.
by A verified traveler from brisbane
Avoid this place
Posted 30 Jul 2018
Pros: nothing, disgraceful
Cons: everything, evict the whiteants
Location: go and stay at the resort next door, it was awesome, were i spent most of my time
worst resort i have stayed in ever. it should be demolished. photos are very misleading. no wi.fi in rooms, only outside, no tv, no wardrobe, no reception area, nothing to do here but share your room with the white ants.its a run down wreck, the most disappointing place i have ever been.
truly fraudulent from photos to actual place. i was ripped off
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for sending us your review. We value your inputs and comments. Rest assured that we are taking steps to improve our services and facilities. Now that Ananyana Beach Resort is under new management,we are glad to let you know that:
1. WIFI is now available in all rooms and public areas in the resort.
2. We have added new activities to the resort such as kayak, board games, volleyball etc.
3. We have added new Asian dishes *Korean and Chinese) to our menu list.
4. We have upgraded our rooms to include cable ready television and installed new bathroom amenities
5. We have hired a professional landscape company to enhance our existing open area. We have added comfortable lounge sets for guests
6. We have added a new reception area for our guest to speed up the check in process.
7. We have added an new bar and happy hour schedule on a daily basis
by A verified traveler from Short walk to Ayala, 7 eleven and a couple of bank
Ageing rooms and facilities, not worth the cost.
Posted 13 Jul 2018 on HotelsWardrobes where the wood is peeling, exposed nails and broken wood round the pool, taps in the room that do not work, plugs that get stuck and are fixed with a wire, exposed pipework in the rooms, non sealed tiles in the pool that you could cut your feet on, mold smell in the bathroom, a constant stream of ant attacks, no shower gel...! Who on earth is rating this place so highly!! My doors needed to be fixed when I was out and I came back to find tools lying around and my door unlocked with no-one to be seen!
This resort is quiet and relaxing - exactly what I was looking for. The staff are excellent, and the food in the restaurant is really nice. The beach is white sands and mainly quiet, there is a bit of rubbish but no amount that is that unusual.
However there has not been any upgrades to the room or pool probably since it was opened. I tried to check out a day after arriving but the owner would not refund me the cost. The photos on Hotels.com were probably taken when it opened and they should look into this.
The reason I wanted to check out was because the resort is extremely over priced. Compare the rooms to other hotels/resorts of similar price and the other rooms and facilities are a massive upgrade. The owner needs to spend his money on maintenance.
I complained to management but their hands were tied.
The actual resort itself is quite nice as the photos show.
Comment from Hotel Management
6 May 2019 by Kathy, Hotel Management
Thank you for sending us your review. We value your inputs and comments. Rest assured that we are taking steps to improve our services and facilities. Now that Ananyana Beach Resort is under new management,we are glad to let you know that:
1. WIFI is now available in all rooms and public areas in the resort.
2. We have added new activities to the resort such as kayak, board games, volleyball etc.
3. We have added new Asian dishes *Korean and Chinese) to our menu list.
4. We have upgraded our rooms to include cable ready television and installed new bathroom amenities
5. We have hired a professional landscape company to enhance our existing open area. We have added comfortable lounge sets for guests
6. We have added a new reception area for our guest to speed up the check in process.
7/ We have added an new bar and happy hour schedule on a daily basis
by A verified traveler from Manila
Isolated hotel with few amenities
Posted 7 Jun 2018Although the photos look amazing online, the hotel is really photogenic.
However, aspiring guests should note that:
1. This hotel is remote and far from establishments and restaurants.
2. Each trip going to Alona Beach is 400 pesos (~$8) via rented van or 200 pesos (-$4) via tricycle (not recommended at night).
3. The way on the way there goes through a rough road.
4. The private beach, which is next to a public beach, is very polluted.
5. There is no proper reception, hotel service, and transportation. The hotel room itself has signs of aging and deterioration.
My family and I stayed for 3 nights and we got really bored because of the isolation. I would not recommend this hotel, unless to those who are looking for complete silence and do not mind the absence of hotel amenities.
by A verified traveler
Excellent service
Posted 27 May 2018 on HotelsGreat service very personalized
