Ratings based on 294 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
Pankor Laut is the sort of place you dream about when you think of paradise, a rainforested island with white sand beaches, over sea villas and perfectly managed grounds. What makes Pankor Laut so special is the staff, every one has a smile and a genuine desire for everyone to have the best possible experience while with them. It is impossible to choose the highlight for our visit, the speedboat transfer, the beautiful resort, the personal concierge (Dian is a superstar), the fabulous accommodation, the stunning food, the bus shuttle service on demand or just Pankor Laut island the true star of the show. Congratulations to all involved, your island paradise is the most beautiful place.
by A verified traveler
Posted 18 Sep 2024 on Hotels
by A verified traveler
Superb over water bungalows with some setbacks
Posted 6 Sep 2024 on HotelsDuring our two night stay at the Spa Villas we enjoyed a sensational spa treatment, delicious food and amazing scenery. The only reasons we didn't feel it was a 5 star experience is because of the lack of personalised service (majority of staff are offshore contract workers), heavy reliance on shuttle bus transport around the island (including to the beach and around renovation works underway) and the slightly chaotic parking arrangements on the mainland before catching the ferry.
by A verified traveler
Posted 9 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024
Our stay at Pangkor Laut Resort was a dream come true. From our sea villa to the water of Emerald Beach everything was perfect. The staff at Pangkor Laut Resort are especially welcoming, and the service we had at the three restaurants was of top quality as was the food!
by A verified traveler
Stunning resort on private island, a perfect trip!
Posted 20 Apr 2024 on HotelsI cannot overstate how amazing Pangkor Laut Resort is! Everything about this stay was perfect. The service was exceptional from the moment we arrived at the jetty for our boat transfer. The property itself is stunning! From the moment we arrived we were greeted by name and were offered an upgrade from our hill villa to an over water villa (spa villa). We loved every minute of our stay! I would highly recommended the complimentary jungle walk which is offered to guests where you get a chance to learn about the nature and animals around the island. It was truly such a great trip! Only negative was the pools were a bit warm and not as cool and refreshing as we would have liked for the hot, humid weather - we mentioned this on check-out and staff were super apologetic (probably our own fault for not mentioning it earlier to them). But overall it was a 10/10 and worth every penny! We will definitely go back :)
by A verified traveler
Posted 15 Apr 2024 on Hotels
Very disappointed, we check in but all activities are fully booked. If you like to travel to others island we need to pay transfer. RM80 per way.
by A verified traveler
Posted 5 Feb 2024 on Hotels
by A verified traveler
Posted 23 Jan 2024
by A verified traveler
Posted 8 Jan 2024 on Hotels
