Ratings based on 167 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
28 May 2024 by Rohit, Hotel Management
Dear Geetan,We are thrilled to receive your positive review of our hotel. We would like to take this opportunity to express our gratitude for choosing to stay with us. As a hotel, we strive to provide our guests with exceptional service and a comfortable stay. It is always encouraging to receive positive feedback, & we are grateful that you took the time to share the experience with others. We hope that you will consider staying with us again in the future, and we look forward to the opportunity to welcome you back.Sincerely,Holiday Inn Chandigarh Panchkula
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Rohit, Hotel Management
Dear Ritesh,We are thrilled to receive your positive review of our hotel. We would like to take this opportunity to express our gratitude for choosing to stay with us. As a hotel, we strive to provide our guests with exceptional service and a comfortable stay. It is always encouraging to receive positive feedback, & we are grateful that you took the time to share the experience with others. We hope that you will consider staying with us again in the future, and we look forward to the opportunity to welcome you back.Sincerely,Holiday Inn Chandigarh Panchkula
by A verified traveler
Poor experience
Posted 20 May 2024 on HotelsToilet was not clean when we checked in. No refrigerator in the room. Room service was slow.
Comment from Hotel Management
28 May 2024 by Rohit, Hotel Management
Dear Guest,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Holiday Inn Chandigarh Panchkula
by A verified traveler
Posted 13 May 2024
Property is excellent, no doubt it is a big and nicely property.
Breakfast choices are excellent.
House keeping is sometimes hitandmiss.
Check in experience was the worst as the front desk have no knowledge of what types or IDs requirements for foreign tourists and pretty rude young girl.
Comment from Hotel Management
28 May 2024 by Rohit, Hotel Management
Dear Amit,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Holiday Inn Chandigarh Panchkula
by A verified traveler
Posted 6 May 2024
Front desk girl could be more professional and polite. If they ask for “2nd ID”, it means another id of same person and not the other person.
Could have simply asked for ID of other guest and not try to show arrogance.
Comment from Hotel Management
28 May 2024 by Rohit, Hotel Management
Dear Rahul,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Holiday Inn Chandigarh Panchkula
by A verified traveler
Posted 19 Apr 2024 on Hotels
by A verified traveler
Posted 14 Feb 2024
Extremely dissatisfied with my stay at Holiday Inn. The rooms were unclean, with hair scattered on the floor and table. Despite requesting a room change, they only offered to clean it, but no one came. Additionally, the restroom lacked toilet paper. Falls short of Holiday Inn’s usual standards.
Comment from Hotel Management
3 Mar 2024 by Rohit, Hotel Management
Dear Parwinder, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Rohit Kumar Singh Asst. Front Office Manager
by A verified traveler
Pathetic hotel and even more pathetic Manager
Posted 15 Jan 2024 on HotelsPathetic hotel... Old, worn off. Rooms are really old. Pictures they have posted are so deceptive. Terrible Manager 'Rohit'. He should be coached.
Comment from Hotel Management
3 Mar 2024 by Rohit, Hotel Management
Dear Imran, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Rohit Kumar Singh Asst. Front Office Manager
