Ratings based on 311 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by etx-NBanker, Hotel Management
Dear Angel Thanks for the perfect rating we are indeed excited that you enjoyed your stay with us, thanks for the support and we look forward to making your next stay even better.Manager Tarsha
by A verified traveler
Posted 29 Nov 2024
Came here to escape hurricane Milton, and it was fine. They were completely booked yet it was mostly quiet.
Comment from Hotel Management
30 Nov 2024 by etx-NBanker, Hotel Management
Dear David We are extremely happy that you enjoyed your stay at our property, We are high on providing an experience for each guest that comes through our doors and we ensure that quiet time is observed as it is of utmost importance that our guests are comfortable and their stay equally peaceful. Thank you for staying with us and we look forward to seeing you again. Manager Tarsha
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by etx-NBanker, Hotel Management
Dear Sofia, Thank you for the perfect rating, we appreciate your feedback and we are happy that you enjoyed your stay here. We look forward to welcoming you back soon. Manager Tarsha
by A verified traveler
Posted 3 Nov 2024
It was cheap and the room was good
Comment from Hotel Management
4 Nov 2024 by etx-NBanker, Hotel Management
Dear TravisThank you for the perfect rating! We're thrilled to hear that you enjoyed our rooms and found our rate affordable. Your feedback means a lot to us, and we look forward to welcoming you back soon.Manager Tarsha.
by A verified traveler
Posted 28 Oct 2024
Room was clean and decent for price. And staff was super friendly.
Comment from Hotel Management
29 Oct 2024 by etx-NBanker, Hotel Management
Dear JoAnna, Thank you for leaving us your honest review, we are happy that you enjoyed your stay with us and that your interaction with our staff was pleasant. We truly value our guest and take pride in providing them with great service. Thank you for staying with us and we are looking forward to making your next stay better. Manager Tarsha
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by etx-NBanker, Hotel Management
Dear Al, Thank you for your rating. We would have loved a written feedback for us to be able to improve on the areas where we may have fell short. Thank you for staying with us and we look forward to making your next stay a better one.
by A verified traveler
Meh
Posted 15 Sep 2024 on HotelsI booked in no smoking room, that room was definitely a smoker room.
Comment from Hotel Management
16 Sep 2024 by etx-NBanker, Hotel Management
Dear Meh Thanks for leaving us your review. I am sorry that the room you were assigned to was smoked in, Its quite unfortunate that guests rent our non smoking rooms and actually smoke in them. However you should have made the situation known to us as soon as you entered the room, we would have definitely reassigned you to another room. Thank you for staying with us and we look forward to making your next stay better than before.
by A verified traveler
Posted 8 Sep 2024
Loved everything
Comment from Hotel Management
9 Sep 2024 by etx-NBanker, Hotel Management
Dear Delia thanks for sharing your rating with us, if there's anything we can do to improve our offering, please let us know. We truly appreciate your continuous trust and support in us.
by A verified traveler
Posted 6 Sep 2024
Not a very noisy area. We had a smoking room. The room itself was a decent size for our family of 4. We did see 3 bugs (1 dead 2 alive) but it served its purpose of being a place to sleep. Besides those things, we were in the room much. They also observe a “quiet time” from 10 pm to 8am so that was pretty peaceful
Comment from Hotel Management
7 Sep 2024 by etx-NBanker, Hotel Management
Dear Erin Thanks for your honest review. Its good to know that you found peace in the quiet time we observe at the hotel that has been our aim to ensure that our guests are comfortable. It saddens me to hear that you saw bugs in the room, the question now is did you report this matter to the front desk, if not next time please do to give us the opportunity to move you to a different room ,and also for us to get a head of the issue. Thank you for staying with us.
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by etx-NBanker, Hotel Management
Dear Carlos Thank you for your excellent rating we are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit.
