Ratings based on 996 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
the room was awful...cigarette butt markings on the bathtub...the floor was sinking with every step...dogs barking...other people yelling in the hall way...no daily service to the room had to go for towels of which they didn't want to share....breakfast unexceptable for consumption....this place was over rated
Comment from Hotel Management
1 Jan 2025 by Management Team, Hotel Management
Dear Susan,We sincerely apologize for the inconveniences you faced during your stay with us. Your feedback regarding the cigarrette but t marking on the bathtub,floor sinking and dogs barking is deeply concerning, and we are taking immediate action to address these issues. As for breakfast the Red Roof brand standard is a continental breakfast and we exceed that standard. At Red Roof. We understand how frustrating it can be to experience such discomfort, and we want to assure you that we are committed to providing our guests with a comfortable and enjoyable stay.We have already escalated your concerns to our maintenance team, who are working diligently to resolve the floor issue. Additionally, we are reinforcing our housekeeping protocols to ensure that all rooms are properly stocked with towels.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services and provide a better experience for our guests.Best regards,
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Very quiet place
Comment from Hotel Management
15 Dec 2024 by David, Hotel Management
Thank You JamesSundays are our quiet day. Glad you were able to enjoy it
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by David, Hotel Management
Thank you for staying with us. We look forward to your next visit.
by A verified traveler
Posted 10 Dec 2024
Very nice place
Comment from Hotel Management
15 Dec 2024 by David, Hotel Management
Thank you for staying with us. We hope to see you again
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Zyir,The staff at the Red Roof Inn Panama City and I appreciate you taking the time out of your busy day to share your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Very truly yours,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 20 Oct 2024
The staff from check in to check out were great
Comment from Hotel Management
28 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN PANAMA CITY. Shamorah, I am happy to hear that you found our staff from check-in to check-out to be great. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Shamorah, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Carla RediResponse Specialist, Hotel Management
Dear IreneLiz,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Panama City is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
Very friendly staff
Comment from Hotel Management
17 Oct 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Jacquelyne,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Panama City. It was great to read that you were pleased with the service provided by our staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Oct 2024
Overall it’s a good play to stay.
Comment from Hotel Management
4 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Anjie, Thank you for taking the time to tell us about your experience at the Red Roof Inn Panama City. We are happy to hear that you enjoyed all aspects of your stay. I can’t begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We’re glad you had a great time with us, and we look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
