Ratings based on 987 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 3 Nov 2024
this property is impressive and I might stay there in the future, however: the heat in the room never adjusted to my desired setting despite two visits from the tech; And...the front desk guy was MIA for a chunk of time after midnight. Poor guy maybe he really needed to sleep - I don't want to judge, but I was dialing my fingers away for a while cause the room was chilly, I needed to sleep to catch an early flight following morning; When I headed downstairs one other guest also showed up, looking for him. I walked to the TGIF, banged on a few doors, and voila found him in a back room. He looked...like he needed rest.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Perfect spot for watching the big ships go into the Panama Canal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Well located hotel for the convention center with great views of the Panama Canal. It has good facilities and friendly staff, and there is a dedicated bus to go to the conference center too. The hotel rooms are a bit dated however, and bathrooms need modernising.
3 out of 5
by A verified traveler from Hagerstown

Posted 29 Sep 2024
The rooms are out dated and there is mould on the lamp shades and around the door frames. There was also mildew on the shower curtain
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Hotel is great for business travelers
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024
3 out of 5
by A verified traveler

Posted 28 Aug 2024
A bit outdated, refrigerator old and rusted