Ratings based on 29 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2021 on Hotels
by A verified traveler
Posted 8 Feb 2020
Fair price, awesome staff, good location, would stay again
Comment from Hotel Management
26 Feb 2020 by Isabel, Hotel Management
Thank you for your comments, pampering helps us improve the quality of our services, and we hope to have you with us at the next time.
Best regards!
Isabel Palma
Marketing
by A verified traveler
Posted 21 Jan 2020 on Orbitz
I dd like the central location, close to transportation
I DID NOT LIKE MUST OF THE STAFF WERE VERY RUDE.
Comment from Hotel Management
26 Feb 2020 by Isabel., Hotel Management
Thank you for your comments, pampering helps us improve the quality of our services, and we hope to have you with us at the next time.
Best regards!
Isabel Palma
Marketing
by A verified traveler from New York
Posted 21 Dec 2019
This hotel was well located for what we needed for. Staff was very aloof, they send us to the wrong room, we walked into a dirty room with the key we were given. We paid for three nights, we stay one and when we came for the third night, they had no water or electricity. We had to go 9 floor up and down three times, no one offer us any kind of help. This place suddenly became a complete dump. We will never go back to this place. Maria
Comment from Hotel Management
26 Dec 2019 by Isabel, Hotel Management
Gracias Maria por dejarnos su comentario, de parte del personal le pedimos mil disculpas por los inconvenientes. Hubiesemos querido que su experiencia con nosotros hubiese sido diferente, pero se nos salio de las manos, ya que el daño de la luz fue algo general en esa parte de la ciudad.
Saludos Cordiales!
Isabel Palma.
by A verified traveler
Posted 2 Apr 2019 on Hotels
You get what you pay for.
Comment from Hotel Management
13 Jun 2019 by Isabel Palma, Hotel Management
Gracias por dejarnos sus comentarios, los mismos nos ayudan a mejorar la calidad de nuestros servicios.
Saludos cordiales!
by A verified traveler from Nuevo Mexico
Posted 29 Mar 2019
The restaurant kind of attached next door is not functional, as in what they serve is really not edible. They do not understand the concept of serving people, nor of nutrition. There's a great old neighborhood Italian restaurant a block away. The Casca Antigua/Casco Viejo is a 4-block walk & on the way, you pass the immaculate fish market!
Comment from Hotel Management
3 May 2019 by isabel, Hotel Management
Gracias por dejarnos su comentario, los mismos nos ayudan a mejorar la calidad de nuestros servicios.
Saludos cordiales!
by A verified traveler
Never Again
Posted 7 Dec 2018 on HotelsBEWARE OF ALL OF THE ABOVE! Nothing good to say. A black eye for Hotels.com.
Comment from Hotel Management
10 Dec 2018 by Isabel, Hotel Management
Gracias por dejarnos sus comentarios, estos son importantes para mejorar la calidad de nuestros servicios.
Saludos cordiales
Recommended
for Everyoneby A verified traveler
Posted 27 Jun 2018
bad neighborhood, but very good hotel. Very clean good staff
Comment from Hotel Management
2 Jul 2018 by Isabel , Hotel Management
thank you for your comment. We hope we visit again
by A verified traveler from Costa rica
Terrible
Posted 18 Sep 2017The hotel is in the dangerous place in Panamá. Is terrible.
Recommended
for Everyoneby A verified traveler
This a nice hotel i stay here when i visit panama
Posted 9 Apr 2017The staff is friendly and courteous - 24 hour front desk is good - central to market and metro
Reasonably priced and good value
