Ratings based on 987 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from New York

Posted 24 Jul 2020
Eurostars is terrible, they would not refund my money. I had to cancel my trip to Panama for reasons outside of my power, Covit-19 reasons. The Panamanian government closed all international flights and Eurostars did not refund my money.
5 out of 5
by A verified traveler from NWT, Canada

Posted 12 May 2020
Love the room and everything about Eurostars! Excellent professional staff, clean, over all excellent!
4 out of 5
by A verified traveler from Canada

Posted 10 Mar 2020
The staff are friendly & courteous , aiming to please . Good breakfast! Close to the metro & city. Good room service & housekeeping, paying attention to detail & accommodating guests requests. Really spacious room. Only downside was the shower, water collected each night & it was gross . Overall great hotel!
5 out of 5
by A verified traveler

Nice place

Posted 2 Mar 2020 on Hotels
The hotel was very nice and the service was very good. The price is awesome:)
2 out of 5
by A verified traveler

Posted 2 Mar 2020
The rooms did not look the same, the room was run down, the hall had smell to it. The lunch and dinner was the same, the food was not good. This hotel charges you for water in your room. There is hardly any security. Hotel location was good and the staff were pleasant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2020
5 out of 5
by A verified traveler from Boston, MA

Posted 24 Feb 2020 on Orbitz
Really loved the attention received, the handsome dark guy at the front desk went above and beyond to accommodate us, because of his attention we are returning to the same hotel today.
5 out of 5
by A verified traveler

Perfect

Posted 12 Feb 2020 on Hotels
The hotel was exactly as describe, very friendly staff. and everything as perfect
2 out of 5
by A verified traveler

Very Old and dated Hotel

Posted 12 Feb 2020 on Hotels
Hotel is well past it’s best before date by a number of years. Eurostars needs to invest some serious money here or sell the hotel, it should not be in their chain. he best part was the price which shows that they have to discount their room price just to attract the budget traveller.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2020