Ratings based on 860 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Missie, Hotel Management
Thank you for taking the time to complete this survey. We're sorry to hear you had an issue with your stay. Your feedback is important to us and we will share your feedback with our team. We apologize for any inconvenience you may have experienced. We hope you will give us another chance to show we can provide a better experience.
by A verified traveler
Posted 10 Nov 2024
Staff were nice, rates were decent for the area, and breakfast was a good plus. However, the quality of the rooms is about the same as a motel. Rooms feel dirty especially on the first floor where we had a rat crawl out from under the bed and the door had a wide space under it. The bathroom tub had dirty stains and the metal handrails in the shower were falling apart with rust and dirt accumulation. Additionally, the rooms felt hot and the air conditioning system would not cool despite putting the setting down. Overall disappointed with the quality of this hotel and will not book at another comfort inn again.
Comment from Hotel Management
26 Nov 2024 by Missie, Hotel Management
Thank you for taking the time to complete this survey. I apologize for the inconveniences you experienced. I will share your comments with our team and address these issues. We wish you safe travels and hope to see you again.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Missie, Hotel Management
Thank you for taking the time to complete this survey. Your feedback is important to us. We look forward to seeing you again soon.
by A verified traveler
Posted 23 Sep 2024
checked in really late and they held our reservation, the room was clean, bathroom was big, very quiet, and the pool was clean and very nice
Comment from Hotel Management
26 Sep 2024 by Missie, Hotel Management
Thank you for taking the time to complete this survey. We appreciate your feedback and look forward to seeing you again soon. Best wishes and safe travels.
by A verified traveler
Posted 16 Sep 2024
Breakfast was lacking, but overall good
Comment from Hotel Management
17 Sep 2024 by Comfort Inn & Suites - St. Andrew's , Hotel Management
Thank you for taking the time to complete the survey. Your feedback is important to us. We look forward to seeing you again soon.
by A verified traveler
Posted 14 Sep 2024
The staff was very helpful.
Comment from Hotel Management
17 Sep 2024 by Comfort Inn & Suites - St. Andrew's , Hotel Management
Thank you for taking the time to complete the survey. Your feedback is important to us. We look forward to seeing you again soon.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Missie, Hotel Management
Thank you for taking the time to complete this survey. Your feedback is important to us. We look forward to seeing you again.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Great
Comment from Hotel Management
17 Aug 2024 by Rudy, Hotel Management
Thank you for completing the survey. We sincerely appreciate your feedback.
by A verified traveler
Awesome visit
Posted 13 Aug 2024 on HotelsComment from Hotel Management
14 Aug 2024 by Comfort Inn & Suites - St. Andrew's, Hotel Management
Thank you for taking the time to complete a review of Comfort Inn & Suites - St. Andrew's. We greatly value reviews from our guest. Your review will be shared with the staff and management here at Comfort Inn & Suites - St. Andrew's. We hope to see you again in the near future.
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Comfort Inn & Suites - St. Andrew's, Hotel Management
Thank you for taking the time to do the survey. We appreciate your business and look forward to seeing you again soon.
