Ratings based on 6 Verified Reviews
3.8 Room cleanliness
4.7 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
The location is excellent and the beach is spectacular. The condos themselves are just old and outdated. Honestly, it served the purpose we needed, but the whole building does need need a serious overhaul. To their defense, it was clear the property owners had contractors on site fixing things.
Overall, it was just fine, but was a bit disappointing as far as the cleanliness and overall state of the building.
Comment from Hotel Management
27 Jun 2024 by Author, Hotel Management
Thank you for sharing your feedback about your recent stay. We're glad to hear that you enjoyed the excellent location and the spectacular beach.
We acknowledge your comments about the condition of the condos and the need for updates. Please be assured that we are actively working on renovations, as evidenced by the presence of contractors on site. Your observations are valuable as we strive to enhance our property and provide a better experience for our guests.
We apologize for any disappointment regarding cleanliness and the overall state of the building. Your comments will be shared with our housekeeping and maintenance teams to address these concerns promptly.
Thank you for your understanding and patience. We hope to welcome you back in the future to experience our improvements. - Your Southern Team
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
3 May 2024 by Author, Hotel Management
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!
by A verified traveler
Posted 8 Apr 2024
The condo is not well maintained. Needs a deep clean. Most everything in the kitchen needs to be replaced.
Comment from Hotel Management
29 Apr 2024 by Author, Hotel Management
Thank you for bringing these matters to our attention.
I apologize for the state of the condo not meeting your expectations. Maintaining a clean and well-equipped space is essential for a comfortable stay, and I regret that we fell short in this regard.
Your feedback is valuable, and I will ensure that it is shared with the appropriate teams to address the cleanliness issues and assess the condition of the kitchen amenities. Steps will be taken to ensure that the condo receives the attention it needs to meet our guests' expectations in the future.
Your satisfaction is important to us, and we appreciate your feedback.
by A verified traveler
Posted 13 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Posted 29 Aug 2022 on Hotels
It was overall a great stay and enjoyable
Comment from Hotel Management
30 Aug 2022 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
