Ratings based on 999 Verified Reviews
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
by A verified traveler from Lawrenceville
Posted 30 Jul 2024 on Travelocity
This was a horrible experience. Never again.
Comment from Hotel Management
31 Jul 2024 by guest relations, Hotel Management
"Thank you so much for taking the time to post a review.We are so sorry you did not enjoy your stay. "
by A verified traveler
PLEASE READ BEFORE YOU EVER BOOK THIS LOCATION!!!!
Posted 22 Jul 2024 on HotelsPLEASE READ BEFORE YOU EVER BOOK WITH THIS LOCATION!!!! I Booked this for a business trip for me and 2 other co-workers. We traveled from Gettysburg PA to Panama City Beach looking for a hotel location that could be our go to as we will be visiting many, many more time for the government contracts we support. The rooms (2 of them) were absolutely atrocious! This is for both rooms... Nothing was clean, the sliding balcony doors didn’t work and could barely get them open. They would come off the track and 1 room wouldn’t even lock. Just dangerous because they could secure the room or was safe to mess with. The AC systems could not be set, TV in 1 room didn’t work, trash bags were stacked by the steps going to the rooms (the smell was horrible). This is also what contributed to the roaches in my co-worker room crawling under their towels. The pictures they have posted are in my opinion is absolutely NOT their hotel. I travel for work 2-3 days a week somewhere in the US for the past 22 year and this was the absolute worst I have ever experienced. We just couldn’t stay another day. I went to the from desk to talk about checking out and getting a refund. I was told that since this was booked through Hotels.com they had to contact them but they would have no issue issuing my refund. Hotels.com worked on it for 72 hours with nothing to show.
Comment from Hotel Management
25 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay.
by A verified traveler
Posted 20 Jul 2024 on Hotels
No elevator, bath tub water would not turn off.
Comment from Hotel Management
22 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention.
by A verified traveler
Posted 16 Jul 2024
Property is scheduled for demolition for a new condo to be built. It’s outdated, not well kept, and frankly it’s obvious they’re squeezing every last cent out of tourists they can by still renting it. Hot tub didn’t work. Beach shower/rinse station was inoperable, and parking was inconvenient to say the least. Would’ve cancelled my trip had I known what I was getting into. Do yourself a favor and stay elsewhere
Comment from Hotel Management
19 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention.
by A verified traveler
Money wasted.
Posted 14 Jul 2024 on HotelsThe rooms were filthy,run down, carpet terrible and worn out. The safe was to nasty to touch, sliding door to balcony was hard to open and close.Dayshift at front desk was rude an d act like they were doing you a favor staying at this dump. mass confusion checking in. had no maid service took over 6hours to even get clean towels.the internet there didnt even work etc
Comment from Hotel Management
15 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.
by A verified traveler
Posted 11 Jul 2024
OUR STAY AT THE RAMADA WAS THE WORST OF ANY HOTEL EVER! I HAD RELIED ON THE RAMADA/WYNDHAM NAME AND THAT WAS A MISTAKE. THE PHOTOS ONLINE WERE MISLEADING AND WERE A MISREPRESENTATION ON THE INTERNET OF THE ACTUAL PROPERTY IN ORDER TO SECURE OUR BUSINESS.
THE SHEETS ON BOTH BEDS WERE STAINED. THE FAUCETS IN THE TUB WERE FALLING OFF THE WALL. THE LIGHT FIXTURES WERE ACTUALLY RUSTED. THE CARPET GOING INTO THE BATHROOM WAS SHREDDED THE DOOR TO THE DECK HAD TO BE LIFTED UP TO OPEN. THE TRASH CANS OUTSIDE WERE OVERFLOWING AND NOT EMPTIED FOR TWO DAYS. THE POOL WAS NEVER CLEANED DURING OUR STAY.
WHAT WE HAD NOT NOTICED WHEN WE ARRIVED WAS A NOTICE ON THE DOOR ABOUT A BUILDING PERMIT FOR THE NEW BUILDING TO REPLACE THE EXISTING ONE. SINCE WE HAD BOOKED THROUGH A THIRD PARTY WE COULD NOT CANCEL OR, BELIEVE ME WE WOULD HAVE.
THE AMENITIES WERE NOTHING AS ADVERTISED TO THE PUBLIC. IT WAS FALSE ADVERTISING. THERE SHOULD BE A LAW TO PROTECT THE PUBLIC FROM MISREPRESENTATION SUCH AS THIS.
Comment from Hotel Management
15 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.
by A verified traveler
Posted 10 Jul 2024
Not clean,nothing was working the right way
Comment from Hotel Management
11 Jul 2024 by guest relations, Hotel Management
"Thank you so much for taking the time to post a review.We are so sorry you did not enjoy your stay. "
by A verified traveler
Posted 10 Jul 2024
The sink would not drain.
The sliding balcony door would not open.
The air conditioning was not working.
Comment from Hotel Management
19 Jul 2024 by guest relations, Hotel Management
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention.
