Ratings based on 719 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
There were not enough dishes for cooking breakfast for our group. Also the beds were uncomfortable. Otherwise it was good.
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
Michelle, thank you for your feedback. I apologize that your stay with us fell short of expectations. We here at Distinctive strive to make every guest's stay as pleasant as possible.
I do see that you called in to report some issues to us, but this was not mentioned to our 24/7 Guest Services Team. We have local Property Managers ready to assist with any concerns that are brought to our attention.
Due to your most recent feedback, we have provided our operations team with your concerns and plan to have a team go through this property to get things back up to our standards.
I hope you can provide us the opportunity to regain your patronage with Distinctive Beach Rentals. We look forward to hosting you again in the future here in the Sunshine State.
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Author, Hotel Management
Dorina, thank you so much for reviewing your stay with us!
We sincerely appreciate your feedback, and hope to host you again sometime soon!
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
16 Jul 2024 by Author, Hotel Management
Hello Miranda- Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team works hard to deliver a vacation to remember. We look forward to your return!
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Author, Hotel Management
Hello Maria!
Thank you so much for choosing to stay with us, and for leaving your feedback. We are so glad to hear you found our property was very clean! We were curious as to what we could do to take your overall experience from a 3 to a 5?
by A verified traveler
Posted 22 Jun 2024
We loved the ocean view, large balcony and privacy. The extra large oval bathtub was very nice. The toilet, however did not work properly. The handle had to be held down in order to flush properly. One element on stove was inoperable. Mattress was way too soft. Thought about removing foam topper because my back hurt so bad. Needs a new mattress or a topper more like memory foam or something, because you just sank in the bed.
Comment from Hotel Management
25 Jun 2024 by Raju, Hotel Management
Thank you so much for taking the time to share your recent experience and we are so happy that you enjoyed your stay. The onsite team takes great pride in their property and it is feedback like this that we learn from and use to improve our services. We look forward to welcoming you back the next time you are in town!
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Author, Hotel Management
Hello Haley,
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
by A verified traveler
Posted 4 Jun 2024
We enjoyed our stay at Long Beach resort. The rooms are great clean with an excellent view.
Comment from Hotel Management
5 Jun 2024 by Author, Hotel Management
Hello Jose,
Thank you for taking the time to leave a five-star rating for your stay at Long Beach Resort. We're thrilled to hear that you enjoyed your time with us and that you found the rooms to be clean and comfortable with an excellent view. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.
by A verified traveler from Macon
Posted 27 May 2024
It was great a few things that needs to be addressed
Comment from Hotel Management
28 May 2024 by Raju, Hotel Management
Thanks for the excellent rating - We are so glad that you enjoyed yourself and we hope to see you again soon!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Author, Hotel Management
Hello Damari,
Thank you for your 5 star review. We are so happy you enjoyed your stay here. The onsite team takes great pride in their property and it is feedback like this that we truly appreciate. It was our pleasure to have you as our guest and all of our team members look forward to welcoming you back!
