Ratings based on 818 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The hotel is well maintained. We stayed in a room facing beach. Room was clean. Bed sheets were clean and tidy. In overall decent place to stay. However, breakfast was much lower than our expectations from a mediocre hotel. Btw, parking is offsite across the street.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear peter, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us! Best, Tyler Davies, GM
by A verified traveler
Posted 2 Jan 2025
LOCATION WAS EXCELLENT, WE WERE ABLE TO PARK AND WALK EVERWHERE WE WANTED TO GO
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Dana J, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our Hyatt Place. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Tyler Davies, GM
by A verified traveler
Posted 2 Jan 2025
Very friendly staff and room was more than expected. Minor stain on the couch but not enough to complain. Would recommend to anyone visiting.
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Amanda, Thank you for taking the time to share your positive review with us. We are thrilled to hear that you enjoyed your stay and that our accommodation and friendly service met your expectations. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Tyler Davies, GM
by A verified traveler
Posted 1 Jan 2025
Very clean hotel, which is very important to me! Nice staff even on a sold out week!
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Lacey, All-around cleanliness is a significant focus for the entire staff here at Hyatt Place, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Tyler Davies, GM
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Ugo, Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best, Tyler Davies, GM
by A verified traveler
Posted 31 Dec 2024
Beautiful property & great location!!
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Michael, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Tyler Davies, GM
by A verified traveler
Posted 31 Dec 2024
Balcony room was perfect. Very large with everything you need. Staff was great! Breakfast very crowded at 7:30am and needs more seating.
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Justin, Thank you for taking the time to share this review. It is lovely to hear that you enjoyed your experience overall. Your feedback, including improvement areas, assists our team, who truly loves making our guests feel welcome when they come to town. Please find a reason to visit us again soon. Best, Tyler Davies, GM
by A verified traveler
Posted 31 Dec 2024
Nice place with kids
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear Raquel, We are absolutely thrilled to hear about your incredible experience! Ensuring guest satisfaction is our top priority, and we eagerly await your next visit! Best, Tyler Davies, GM
by A verified traveler
Posted 30 Dec 2024
Everything was very good and the staff was very friendly although they have a girl called Anna at the front desk who also serves coffee and she is not at all pleasant... that is the only bad thing I can say because the hotel and everything else was excellent.
Comment from Hotel Management
31 Dec 2024 by GM, Hotel Management
Dear MAYLIN, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Tyler Davies, GM