Ratings based on 299 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Dated property but very clean and convenient. We came during Thanksgiving so we didn’t spend much time outside, but the pool area was nice. Would definitely come back during the summer. Front desk girl was super friendly and helpful.
Comment from Hotel Management
15 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Reviews like this mean the world to us. Thanks for making our day! We hope we'll have the opportunity to provide you another great vacation soon.
by A verified traveler
Posted 15 Dec 2024
The elevator was not working the day I checked in. Other than that it was great.
Comment from Hotel Management
15 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Thank you for taking time to share your kind rating! We hope that this is only one of many fun vacations we will host for you. Come again soon!
by A verified traveler
Not as you would expect a hotel to be
Posted 3 Aug 2024 on HotelsThis property appears to be a repurposed motel. It’s dated, no restaurant, no coffee, no housekeeping (to my knowledge.)
However, the location is terrific, the property is clean, the front desk service was efficient. The umbrella and beach chair rental guy was great. It’s just not really a hotel.
But, a very pleasant stay.
Comment from Hotel Management
5 Aug 2024 by Holiday Inn Club Vacations, Hotel Management
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Oak 'n' Spruce Resort!
by A verified traveler
Posted 11 Jul 2024
Resort is on beach very convenient. Resort needs to be updated. Elevator broken half of our trip, would stop on third floor every time. Trash pile up and the public using facility is horrible, ie parking, taking shower with soap and shampoo. People trying to allow their pet in pool. No employees monitoring or even trying to monitor.
Comment from Hotel Management
11 Jul 2024 by Holiday Inn Club Vacations, Hotel Management
We hate to see that your recent stay at Panama City Beach Resort wasn’t what you hoped it would be. Thank you for your rating. We take this feedback seriously and appreciate your taking the time to share it.
by A verified traveler
Great Stay
Posted 27 May 2024 on HotelsThe hotel was in a great location, easy walk to the beach. The rooms were clean and big enough for a family of 6. The rooms could use some upgrades like doors repainted, stove, refrigerator, and washing machines. Loved all the dishes and cooking supplies. Staff was very nice. I liked the hotel had fun activities to do. We would come back again.
Comment from Hotel Management
28 May 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at the Panama City Beach resort!
by A verified traveler
Posted 23 Mar 2024
It was a very nice place to stay. Quiet and easy access to the gorgeous beach.
But, please use quality toilet paper, Kleenex and paper towels. And when someone is staying for 3 nights, leave 3 makeup remover towelettes not just 2. The same with coffee. Why would you only leave 2 packs of coffee for a 3 night stay? That doesn’t even make any sense.
Comment from Hotel Management
24 Mar 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at Panama City Beach resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler
Posted 11 Jan 2024
This property was very clean. Very very nice. Big rooms and hotel staff was extremely nice. Best place I have stayed in state of Florida. Highly recommend !
Comment from Hotel Management
6 Feb 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Panama City Beach resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler from West Chester
Posted 5 Jan 2024 on Orbitz
My 3 teens and I thoroughly enjoyed our time here (5days 4 nights) for new years!! The 1 bedroom condo was perfect for the stay. I was able to cook on the nights we didn’t eat out. The room was very clean, love the washer/dryer in the unit and that the property was on the beach. Close to grocery and dining. Staff was great! Will stay again.
Comment from Hotel Management
6 Feb 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Panama City Beach resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 26 Dec 2023
Third floor balcony had the perfect view of the beach and evening sunset.
Comment from Hotel Management
6 Feb 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
5 star vacations are what we strive for at the Panama City Beach resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 26 Dec 2023
loved the room - loved the staff- loved how everything was there for us. However I was there with my fiance to celebrate her 71st birthday. We were on fifth floor and because the elevator did not work the entire time we were there- we were prisoners in our room. We had to watch others enjoy the beach, the hot tub and the pool use. We could not take the steps- ruined our entire vacation.
Comment from Hotel Management
6 Feb 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.
