Ratings based on 737 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Quiet and convinient. Good breakfast.
by A verified traveler from Lee's Summit
Posted 1 Jan 2025
Thought pool was heated. It was not. Our room was not ready when we arrived after 4 pm. Breakfast ran out of food. Did re stock, but took over 1/2 an hour. Think maybe they were understaffed.
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Leonard, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to serve you better in the near future. Sincerely, Carrie White, GM
by A verified traveler
Posted 31 Dec 2024
Great customer service and staff members
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Latanya, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Carrie White, GM
by A verified traveler
Posted 28 Dec 2024
A really good place
Comment from Hotel Management
2 Jan 2025 by GM, Hotel Management
Dear Lang, Thank you for your time in sharing your kind review, and please visit us again. Best, Carrie White, GM
by A verified traveler
Posted 15 Dec 2024
Great staff, great food, great price
Comment from Hotel Management
19 Dec 2024 by petagay, Hotel Management
Thank you, Shirley, for choosing our property and taking the time to share your experience. Our team is delighted to know you enjoyed your stay, happy we could meet your expectations. We look forward to welcoming you back to our property. Have a Happy Hampton Day!
by A verified traveler
Posted 12 Dec 2024
Very clean, comfortable room.
Comment from Hotel Management
13 Dec 2024 by petagay, Hotel Management
Thank you Willem for choosing our property and taking the time to share your experience. Our team is delighted to know you enjoyed your stay, we look forward to welcoming you back to our property. Have a Happy Hampton Day!
by A verified traveler
Posted 25 Nov 2024
Its a shame that such a beautiful hotel is going down due to lack of maintenance. The cleaning is awful. The tub was clogged with hairs and dirty, wall paper in bathroom were stained, there was hairs underneath toilet. Landscaping,specially in the back is ruined by no maintenance. No grass pure dirt and weeds. Other than that the people were friendly, beds comfortable, and the breakfast was outstanding. Interior design amazing, but again it needs touch ups on all walls and furniture.
Comment from Hotel Management
8 Dec 2024 by Peta-gay , Hotel Management
Thank you, Imeria, for choosing our property and taking the time to share your experience. We must say how sincerely sorry we are for the inconvenience caused by the clogged sink, I can assure you that we have made the necessary changes to improve each and every guest's experience. Have a Happy Hampton Day!
by A verified traveler from Vancouver
Posted 1 Nov 2024
Comment from Hotel Management
8 Dec 2024 by Peta-gay , Hotel Management
Thank you, Sheila for choosing our property and taking the time to share your experience. Our team is delighted to know you enjoyed your stay. We look forward to welcoming you back to our property. Have a Happy Hampton Day!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
30 Oct 2024 by petagay, Hotel Management
Thank you, Dennis, for choosing our property and taking the time to share your experience. Our team is delighted to know you enjoyed your stay. Have a Happy Hampton Day!
by A verified traveler
Posted 23 Oct 2024
We stayed 2 nights we attended a seminar for Parkinson's in Panama City Beach,
The check in was fantastic, we really felt welcomed. The breakfast was great, once again friendly service.
Every time we entered or exited, we were greeted with a smile and a "hey there". Will definitely stay there again.
Comment from Hotel Management
24 Oct 2024 by petagay, Hotel Management
Thank you, Gregg, for choosing our property and taking the time to share your experience. Our team is delighted to know you enjoyed your stay. We look forward to welcoming you back to our property. Have a Happy Hampton Day!
