Ratings based on 16 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
3.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024
5 out of 5
by A verified traveler

Posted 17 May 2024
It’s located in a very nice area it’s really close to everything, restaurants, the lake, shopping, bars
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
4 out of 5
by A verified traveler from Fairbanks Alaska

Posted 3 Mar 2020
The Guatemalan decor and ambience was nice. Location was good but the access was poor. No on-site parking, as the hotel is down a narrow alley. Had to pay extra for parking. Also, even though they accepted credit cards, they wanted a 7% surcharge! Nowhere else in Guatemala have I experienced this.
Comment from Hotel Management
4 Mar 2020 by Diego, Hotel Management
It was a pleasure to have your stay. Greetings coridales.
2 out of 5
by A verified traveler

Posted 21 Oct 2019
Comment from Hotel Management
7 Dec 2019 by Cesar, Hotel Management
Saludos cordiales. Att. Staff Viajero
4 out of 5
by A verified traveler

Posted 19 Aug 2019
Quite loud all the time, whether it be other guests or the family living there.
Comment from Hotel Management
9 Sep 2019 by Admin, Hotel Management
Thanks for your stay. Best regards.
2 out of 5
by A verified traveler

Posted 26 Jun 2019 on Hotels
Cheap hotel room is like a cell. Night time under a light bulb
4 out of 5
by A verified traveler

everything we needed

Posted 16 Aug 2018 on Hotels
The location was great as we stayed just in the neighbour behind the tourist bus stop. great balcony and great little convenience store across the hostel with super cheap local prices.
Comment from Hotel Management
16 Aug 2018 by Cesar - Reservations manager, Hotel Management
Thank you very much for your comment, be always welcome to your second home in Panajachel, greetings and blessings.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2024
5 out of 5
by A verified traveler

Posted 23 Feb 2024
The hotel's location was perfect, with many great restaurants and shops within walking distance. I was able to easily explore the city without needing to take public transportation
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