Ratings based on 53 Verified Reviews

4.5 out of 5
82% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 May 2024
Hotel Sol is an excellent choice to stay when visiting the Panajachel area. Unlike many other places in the area, the building is secure, very clean, the rooms are big, the shower (hot and cold water) actually works, and the staff are attentive and helpful. Although the hotel is in the periphery of Panachel, for less than $1 (5 quetzales) you can hop into a tuck-tuck and go anywhere in Panajachel. I have stayed in several places in the area and Hotel Sol is my number one choice.
1 out of 5
by A verified traveler

no confirmation email from hotels. com

Posted 27 Dec 2023 on Hotels
never got confirmation email but was charged anyways.
Comment from Hotel Management
28 Dec 2023 by Kazuomi Muraoka, Hotel Management
Our hotel followed Expedia rules accordingly. The responsibility lies with the person making the reservation. In the case of no show, a 100% cancellation fee will of course be collected. Please delete this comment.
4 out of 5
by A verified traveler from Los Angeles

Posted 15 Nov 2023
The manager of the property is a very nice person and attentive to our needs
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2023 on Hotels
5 out of 5
by A verified traveler

Posted 10 Feb 2023
The hotel manager is one of the kindest persons I have met in the hotel industry. He has service with a smile. Good breakfasts for a reasonable price and excellent cleanliness in the room. Also, very quiet except for an occasional dog barking at night. If looking for a hotel away from the noise of Pana this is the place.
5 out of 5
by A verified traveler from Vancouver

This traveler left a rating score only Posted 8 Feb 2023
5 out of 5
by A verified traveler

Posted 10 Apr 2022
El personal muy servicial y amable. Lo recomiendo y volvería a hospedarme aquí.
Comment from Hotel Management
18 Apr 2022 by Kazuomi, Hotel Management
Muchas Gracias.
4 out of 5
by A verified traveler from VAN NUYS

Posted 7 Jan 2022 on Orbitz
Nice hotel. A little off the main streets. About a 10-15 mi. Walk to all the bars/restaurants. Staff very friendly. Available parking on site. Rooms were simple yet decent. Overall pleased stay for just one night.
Comment from Hotel Management
11 Jan 2022 by Kazuomi (Owner), Hotel Management
Thank you for your high evaluation of us.