Ratings based on 9 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

5+

Posted 19 Feb 2020 on Hotels
Хотелът е на добро ниво лаго обслужване, СПА зоната е отлична, услугите й също. Навсякъде е чисто, включително и басейните. Ресторантът е също на много добро ниво. Трябва да се обнови мебелировката в стаите и да се предостави повече комфорт, матраците също за смяна.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2019
4 out of 5
by A verified traveler

Posted 19 Apr 2019
I liked the spa area and the mineral water swimming pool.
5 out of 5
by A verified traveler

Posted 14 Jan 2019 on Hotels
Very good hotel in a heart of the town. Indoor swimming pool with mineral water. Excellent spa.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2021 on Hotels
5 out of 5
by A verified traveler

Perfect

Posted 30 May 2019 on Hotels
Perfect location and service, wit top level spa and very kind staff, as well as rich breakfast.One suggestion could be to put dark curtains because from 5 am it starts to be very bright and to use bed sheets instead of quilts.
2 out of 5
by A verified traveler

Just OK

Posted 25 May 2019 on Hotels
Except for one person, the staff is unable to communicate in English. Room was huge, but the furniture was pretty old and worn out (especially that horrible carpet). Spa was not worth it either. Small variety for breakfast, but I appreciated having those Bulgarian pastries. Overall, the hotel was comfortable but it completely lacked the "luxury" feeling advertised.
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