Ratings based on 321 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Anna,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler from Gun Barrel City
Posted 16 Nov 2024
Staff was very nice and helpful.
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Steffinee,We appreciate your kind words about our staff and are glad to hear they provided you with excellent service during your stay. Our team takes pride in ensuring all our guests have a pleasant experience. Thank you for acknowledging their efforts.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Jennifer,We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback from your visit. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 7 Oct 2024
It was a very relaxing stay
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Anthony,We are delighted to hear that you had a relaxing experience during your stay with us. Your comfort and satisfaction are our top priorities, and we strive to provide a peaceful environment for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly. We appreciate your valuable review and look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Oct 2024
It was a great experience for myself and my family
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Anthony,We're thrilled to hear that you and your family enjoyed your stay with us! Our team strives to provide top-notch service for all our guests. If you have any further feedback or would like to share more about your experience, feel free to contact our management team directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Sep 2024
Clean room, very warm pool.
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Travis,We are pleased to hear that you found your room clean and enjoyed our warm pool during your stay. Your feedback is valuable to us, thank you for sharing your experience.
by A verified traveler from Chattanooga
Posted 5 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Benjamin,We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any feedback you may have from your recent stay. We value your input and strive to continuously improve our services.
by A verified traveler
Posted 18 Aug 2024
Was a nice stay
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Kaylynn,We are delighted to hear that you had a pleasant stay with us. If there is anything else we can assist you with, please do not hesitate to contact our management. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 18 Aug 2024
Stay anywhere else. This place is horrid
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Riley, We're sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us as we strive to improve our services. If you would like to discuss your stay further, please don't hesitate to reach out to our management team.
by A verified traveler
Posted 14 Aug 2024 on Orbitz
I liked the bldg a lot & staff was great however, the cleaning staff did not speak any English so it was hard to communicate…Sam, the manager was awesome! I would definitely stay there again!!!
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Hello Karhleen, We're delighted to hear you enjoyed our building and experienced great service from our staff, especially from Sam, the manager. We appreciate your feedback regarding the communication with our cleaning staff and will look into it further. We look forward to welcoming you back for another enjoyable stay!
