Ratings based on 13 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Clean and cozy
Comment from Hotel Management
23 Nov 2024 by GM, Palo Alto Lodge, Hotel Management
Dear Taiging,We are so delighted to hear that you thoroughly enjoyed your stay here at our Lodge. This really motivates us to do even better and let's us know we are on the right path. We hope to see you again soon!Sincerely,GM, Palo Alto Lodge
by A verified traveler
Posted 4 Oct 2024
Beautifully updated with unique design details and one of the most pleasant hotels I’ve stayed at. Also has a modern outdoor patio that makes it a very relaxing area. Great place for a business stay, nice and knowledgeable staff, very clean and quiet, great location minutes from Stanford University and Cal Ave. They are still making further improvements.
Comment from Hotel Management
4 Oct 2024 by GM, Palo Alto Lodge, Hotel Management
Dear Christopher,Thank you for your kind words and glad to hear you had a wonderful stay at the Palo Alto Lodge on your recent visit to Palo Alto. Thank you again for your business and hope to see you again in the future. We are currently updating the property as best we can.
by A verified traveler
Posted 1 Feb 2024
Quite and safe
Comment from Hotel Management
2 Feb 2024 by Berbeda Place Customer Care, Hotel Management
Dear Samuel, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and that you found our hotel to be quiet and safe. We look forward to hosting you soon and have a safe journey home!Best Regards,Berbeda Place Customer Care
by A verified traveler
Very Nice!
Posted 11 Nov 2023 on HotelsDefinitely not your typical branded box chain with the same look everywhere you go. Well-maintained boutique property that has motel bones but updated rooms that are very clean, comfy, and modern. Overall a great place to rest your head after work!
Comment from Hotel Management
13 Nov 2023 by Berbeda Place Customer Care, Hotel Management
Dear Guest, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and we look forward to hosting you soon! Best Regards,Berbeda Place Customer Care
by A verified traveler
Posted 5 Oct 2023
Best Place! I have been coming to Palo Alto for years now on business to Stanford and this is one of my favorite places to stay! Extremely clean, quiet, safe, edgy sense of mid century modern room design, nicely landscaped grounds with exotic plants (I loved the cute pelican fountain at the check-in window - that's a newbie for me).
No road noise could be heard in my room in the back building except for birds chirping in the early morning hours which is a huge bonus for those business travelers who know of this hidden gem. Other hotels nearby are entirely right on El Camino and no amount of white noise/noise cancelling devises, ear buds, and insulation will solve the issue.
This motel and the family who runs are both amazing! Like the saying goes, don't judge a book by it's cover!
Comment from Hotel Management
28 Oct 2023 by Berbeda Place Customer Care, Hotel Management
Hi Kathryn,Thank you for your positive rating and continued loyalty over the years! It is always a joy for us to see familiar faces! Your feedback is incredibly valuable, and it inspires us to maintain and surpass our commitment to delivering exceptional guest experiences. We cannot wait for the opportunity to host you again in the very near future. Once again thank you for the kind and informative review.Sincerely,Berbeda Place Customer Care
by A verified traveler
Posted 22 Sep 2023
sghbshwr
Comment from Hotel Management
11 Oct 2023 by Berbeda Place Customer Care, Hotel Management
Dear Kevin,Staying with us in our most popular Classic Room for 3 nights on a business trip without any complaints is reason to believe that your review of our establishment is defamatory. Please reach out to us at your earliest convenience as we are very concerned and take baseless negativity seriously. Further we do not understand the gibberish you have written.Sincerely,Berbeda Place Customer Care.
by A verified traveler
Posted 23 Sep 2022 on Orbitz
My room was small but extremely clean and well-organized, including a USB port hub on the bedstand. The entrance is on a busy street but the property itself is hidden and quiet. The hotel is run by a very nice and personable family. A good value, especially for Palo Alto. I would stay there again.
Comment from Hotel Management
2 Feb 2024 by Berbeda Place Customer Care, Hotel Management
Dear Dana, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and we look forward to hosting you soon! Best Regards,Berbeda Place Customer Care
by A verified traveler
Posted 17 Jun 2022
The inside of the room is clean. However no clean up of trash for people who stays many days.
Comment from Hotel Management
2 Feb 2024 by Berbeda Place Customer Care, Hotel Management
Dear Paul, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and we look forward to hosting you soon! Housekeeping is at additional cost. Please notify the front desk if required.Best Regards,Berbeda Place Customer Care
by A verified traveler
Posted 19 May 2022 on Hotels
Cute place, nice little room.
Comment from Hotel Management
2 Feb 2024 by Berbeda Place Customer Care, Hotel Management
Dear Elizabeth, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and we look forward to hosting you soon! Best Regards,Berbeda Place Customer Care
by A verified traveler
Posted 20 Mar 2022
Comment from Hotel Management
2 Feb 2024 by Berbeda Place Customer Care, Hotel Management
Dear Becky, Thank you so much for your valuable feedback. We are so delighted to hear that you were happy with your stay and we look forward to hosting you soon! Best Regards,Berbeda Place Customer Care
