Ratings based on 1,277 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Front Desk, Hotel Management
Dear Ronit, thank you for taking the time to leave us this review!
by A verified traveler
Posted 2 Dec 2024
I never ask for hot water for shower in all my staying line in this hotel.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Marco, Thank you for your feedback. We’re sorry to hear about your experience with the hot water. If you ever encounter any issues during your stay, please don’t hesitate to reach out to our team, and we’ll do our best to resolve it promptly. We appreciate your continued support and look forward to welcoming you back!
by A verified traveler
Posted 2 Dec 2024
Each room has a patio so it is possible to get fresh air. The gardens om the property are beautiful. The coffee is excellent. Bed was comfortable. Appreciated having real coffee mugs and real glasses in the room. The refrigerator was roomy. The staff is responsive
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Anita, Thank you for your detailed review! We're so glad you enjoyed the patio, beautiful gardens, and comfortable amenities like the coffee, bed, and spacious fridge. It’s great to hear that our staff provided responsive service as well. We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 2 Dec 2024
Been here multiple times, never disappoints.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Dawn, Thank you for your loyalty! We're so glad to hear that we continue to meet your expectations. We look forward to welcoming you back again soon!
by A verified traveler
Posted 1 Dec 2024
It was wonderful except for the ability to control the temperature comfortably.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear William, Thank you for your feedback! We’re glad to hear you had a wonderful stay overall. We’re sorry to hear about the temperature control issue and will look into this further. We hope to welcome you back soon!
by A verified traveler
Posted 1 Dec 2024
The price is good compare to the most expensive city.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Allen, Thank you for your review! We're glad you found our pricing a great value compared to other cities. We look forward to welcoming you back!
by A verified traveler from Belmont
Posted 29 Nov 2024
Great stay
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Christopher, Thank you for your kind words! We’re so glad to hear you had a great stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Nov 2024
Great place to stay when going to Stanford Health Facilities. Great restaurant adjacent to the hotel.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Stephen, Thank you for your kind review! We're so glad to hear that our location was convenient for your visit to Stanford Health and that you enjoyed the restaurant nearby. We look forward to welcoming you back!
by A verified traveler
Posted 27 Nov 2024
Cozy and clean received upgrade
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Sandeep, Thank you for your kind review! We’re glad you enjoyed the cozy, clean room and your upgrade. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Nov 2024
Was a great visit, we were there because my husband had appts at Stanford.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Dear Lisa, Thank you for sharing your experience with us! We’re so glad to hear that you had a great visit. We hope your husband’s appointments at Stanford went well, and we’d love to welcome you back whenever you need. Wishing you both all the best!
