Ratings based on 172 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Customer Service, Hotel Management
Olivia, thank you for staying with us at AC Hotel by Marriott Palo Alto. We hope to welcome you back again soon!
by A verified traveler from Ukiah
Posted 18 Dec 2024
The property and the rooms were in excellent conditions! Staff was really friendly, overal a great stay!
The only downside is the only parking is Valet, or looking for street parking.
Comment from Hotel Management
19 Dec 2024 by Customer Service, Hotel Management
Mylea, we’re delighted you loved your experience at AC Hotel by Marriott Palo Alto. Our team members are pleased to have made your stay enjoyable. We appreciate your feedback on the parking options and are glad it didn't overshadow your visit. We're looking forward to welcoming you back soon!
by A verified traveler from Doral
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Customer Service, Hotel Management
Alexandre, we are thrilled you enjoyed your stay at AC Hotel by Marriott Palo Alto. We're looking forward to welcoming you back!
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Customer Service, Hotel Management
Thanks for sharing this perfect rating, Linda!We're thrilled to hear you enjoyed your stay at AC Hotel by Marriott Palo Alto! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Customer Service, Hotel Management
Myla, we’re delighted you loved your experience at AC Hotel by Marriott Palo Alto. Thank you for the perfect rating. Looking forward to welcoming you back soon!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Customer Service, Hotel Management
Thank you for the great rating, June!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at AC Hotel by Marriott Palo Alto! We hope you plan on staying with us again soon!We're looking forward to your next visit!
by A verified traveler
Posted 14 Sep 2024
Great location for where we want to be.
Comment from Hotel Management
14 Sep 2024 by Customer Service, Hotel Management
Thank you for the great review, Judy!We're thrilled to hear that you had a great stay at AC Hotel by Marriott Palo Alto! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.Please come see us again soon!
by A verified traveler
Posted 7 Sep 2024 on Hotels
Surprised by $28 for valet or street parking. I didn’t see that in the website
Comment from Hotel Management
7 Sep 2024 by Customer Service, Hotel Management
Reiko, thank you for staying with us at AC Hotel by Marriott Palo Alto. We're delighted that you chose our hotel and appreciate your feedback. We’re always striving to improve how we communicate parking options to our guests. We’re looking forward to welcoming you back.
by A verified traveler
Posted 31 Aug 2024
Great location. Beautiful property
Comment from Hotel Management
1 Sep 2024 by Customer Service, Hotel Management
Kathleen, We are thrilled you enjoyed your stay at AC Hotel by Marriott Palo Alto. It's wonderful to hear the location and property met your expectations. We look forward to welcoming you back!
by A verified traveler
Posted 19 Aug 2024
Nice property friendly staff
Comment from Hotel Management
19 Aug 2024 by Customer Service, Hotel Management
David, thank you for staying with us at AC Hotel by Marriott Palo Alto. We're delighted you enjoyed the property and found our team members to be friendly. We're looking forward to welcoming you back soon.
