Ratings based on 201 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2025
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Great place, comfortable and quiet. Welcoming and friendly staff. Highly recommended
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Easy, convenient, warm, great people
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Very good value. The single bed is in the lounge, which gave privacy from the queen bed in the separate bedroom. Shower over the bath which can be challenging for older people. Grout by the bath could do with some bleach. Only two chairs for three people. We used the couch for extra seating. A cutting board in the kitchen would be useful. As said, good value for the price paid.
3 out of 5
by A verified traveler

Comfortable room

Posted 3 Oct 2024 on Hotels
Comfortable large room with electric frypan so more ways to cook than just the microwave. Motel is on a busy road and windows are not double glazed so lots of traffic noise through out the night. Trucks etc.
5 out of 5
by A verified traveler

Posted 21 Jul 2024 on Wotif
Reasonably priced, centrally situated and friendly
5 out of 5
by A verified traveler

Posted 13 Jul 2024
Good stay!
4 out of 5
by A verified traveler

Posted 7 Jul 2024
had a great stay
2 out of 5
by A verified traveler

Posted 15 Jun 2024
booked this motel for the spa bath upon arrival the lady at reception was lovely and friendly. got to our room and went to have a spa bath there was terrible mould around it the jets in the bath didnt work, tap had a big leak, light above bed was broken. on check out i raised these concerns with the guy on reception he didnt seem to care "its hard times" well its hard times for paying customers as well..
3 out of 5
by A verified traveler

Posted 21 May 2024
Great location but norton rd is quite busy and we found the traffic noise quite loud in the room. Rooms need updating. Shower had mould.
Comment from Hotel Management
21 May 2024 by K, Hotel Management
Hello Carrie,Sorry, but we have no record of you staying with us. Additionally, we are not where you say we are. We are on Fitzherbert Ave, not "Norton" Rd?? Kind Regards
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