Ratings based on 593 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Christchurch
Posted 10 Oct 2024
Overall was ok.
It was noisy as my room was close to the main Road.
Spacious room with spa.
Spa had some unknown yellowish plastic stain which didn’t look appealing to use.
Requested for 30mins late check out time I was declined.I had an online meeting scheduled from 0900-1000, just in cause my meeting drags on I requested for an extra 30mins late checkout at 1030, it was declined. I thought it was a reasonable request, but to them it was not.
Comment from Hotel Management
13 Oct 2024 by Sara, Hotel Management
Hi Catherine - thank you for your feedback on your stay with us, I'm glad that you found your room spacious. The discolouration in that spa has been caused by a previous guest & we are investigating options to have it re-surfaced. It does not affect the cleanliness of the spa. I am sorry that we were unable to grant you a late check out, when the motel is busy (as it was when you stayed) we have a very limited timeframe for our housekeeping team to get the rooms ready to present for the next guest. In this situation it would have been helpful to have been given the reason or a little more detail for your need of a late check-out.
by A verified traveler
Posted 28 Sep 2024
Excellent motel, shopping walking distance, beds and pillows really comfy and spa bath was awesome
Comment from Hotel Management
1 Oct 2024 by The Aubyn Court Team, Hotel Management
Thank you Noleen, pleased you enjoyed your stay
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
28 Jul 2024 by The Aubyn Court Team, Hotel Management
Thanks Ben, We are pleased you enjoyed your stay :)
by A verified traveler
Posted 25 Jul 2024
Stayed with my family of five, in a 2-bedroom unit. It was great to have an actual single bed in the lounge instead of a pullout couch. The beds are on the softer side. The heat pump worked well to keep the unit warm. The spa left some to be desired, as it was just a small corner bathtub, with a shower above it.
Great location to the shops.
Comment from Hotel Management
26 Jul 2024 by The Aubyn Court Team, Hotel Management
Thanks Steve for your review, Nice to know you enjoyed your stay :)
by A verified traveler
Posted 21 Jul 2024
100/10 awesome stay
Comment from Hotel Management
21 Jul 2024 by The Aubyn Court Team, Hotel Management
Hi Tyler, Thanks for your awesome review, we enjoyed hosting you and your family :)
by A verified traveler
Posted 14 Jul 2024
The staff on reception were really helpful and friendly.
The room was large, very clean and well equipped.
Overall, a great stay and we will be staying again.
Comment from Hotel Management
20 Jul 2024 by Aubyn Court Management Team, Hotel Management
Thanks for your review Brenden, we are pleased you enjoyed your stay with us
by A verified traveler
Posted 7 Jul 2024
Spacious, enjoyed spa, electric blanket, complementary shampoo & conditioner. All cooking utensils etc were provided. Also great location, across the road is the mall and town.
A little tired but updating decor will fix that. Sorry but the bed is hard. The bathroom is very cold and wasn’t able to warm up. Noticed some of the dusting was missed. The towels didn’t spell fresh either.
Comment from Hotel Management
21 Jul 2024 by The Aubyn Court Team, Hotel Management
Thank you Nga for your review, Good to hear you enjoyed our amenities and central location
by A verified traveler
Posted 20 Jun 2024 on Hotels
First time here and we will be back, service was excellent.
Very handy to shopping mall across the road.
Excellent choice and we will be back
Comment from Hotel Management
20 Jun 2024 by Aubyn Court Management Team, Hotel Management
Thank you David for your review, Pleased you had a lovely stay :)
by A verified traveler from Hamilton
Posted 14 Jun 2024
Clean
Comment from Hotel Management
14 Jun 2024 by The Aubyn Court Team, Hotel Management
Thank you for taking the time to leave us a review Ryan.Lovely to hear you had a great stay
by A verified traveler
Posted 1 May 2024 on Hotels
Comment from Hotel Management
1 May 2024 by The Aubyn Court Team, Hotel Management
Thank you for your review, Lovely to hear you enjoyed your stay with us :)
