Ratings based on 552 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024 on Hotels
Perfect
by A verified traveler from Cupertino
Posted 30 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Sara Prego - Deputy Manager, Hotel Management
Dear Stela,Thank you for your five-star review! We appreciate your support and look forward to welcoming you back to MarSenses Rosa del Mar Hotel & Spa in the future.Kind regards, Sara PregoDeputy Manager
by A verified traveler
Good value for money, amazing spa, great location.
Posted 30 Sep 2024 on HotelsThe hotel is in a great location and has an amazing spa. Rooms are clean and comfortable. The outdoor pool is ok, but would be nice if opened till late in high season. Beds and pillows could be a bit more comfortable for 4-star resort.
Comment from Hotel Management
3 Oct 2024 by Sara Prego - Deputy Manager, Hotel Management
Dear Guest, Thank you for your feedback about your recent stay at MarSenses Rosa del Mar Hotel & Spa. We are thrilled to hear that you enjoyed our great location and amazing spa, as well as the cleanliness and comfort of our rooms.We appreciate your suggestion regarding the outdoor pool hours and will consider this for future improvements. Additionally, your comments about the comfort of the beds and pillows will be taken into account as we continuously strive to enhance our guest experience.Thank you for your valuable input, and we hope to welcome you back for an even more enjoyable stay in the future!Kind regards, Sara PregoDeputy Manager
by A verified traveler
Posted 23 Sep 2024 on Hotels
We stayed in a junior suite room 237. Everything in the room was very clean. Air con was a bit noisy so we turned it off at night. Bed was a bit uncomfortable as the sheets kept coming loose duting the night. Bathroom was excellant with a 3 way shower and jacuzzi bath.
We were on a half board basis, but be aware you cannot change the dinner option for lunch. Breakfast was good, but dinner was disappointing as there was not a lot for an irish pallet.
Staff were very friendly and helpful and all spoke good english.
There were plentey of restaurants within walking distance and we availed of these every second night instead of dinner in the dining room.
During our stay there was a lot of very small babies staying, so be aware of that.
Overall we had a very relaxing and enjoyable stay at this hotel and we would on balance recommend it for a stay.
Comment from Hotel Management
3 Oct 2024 by Sara Prego, Hotel Management
Dear Guest, Thank you for your detailed review of your stay at MarSenses Rosa del Mar Hotel & Spa. We apologize for the noise from the air conditioning and the issue with the bed sheets coming loose during the night. Your feedback is valuable, and we will look into these matters to enhance our guest experience.We understand your comments regarding the dinner options and appreciate your feedback about the variety available for different palates. While we strive to cater to a range of tastes, we are sorry that we did not fully meet your expectations during your stay.Thank you for your recommendation and we hope to welcome you back for another relaxing stay in the future!Kind regards, Sara PregoDeputy Manager
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
Posted 1 Aug 2024
Amazing place, staff, facilities, food - You can trust and it will never go wrong !! We did book our second holiday after 6 yrs and to our surprise, the hotel staff kept a bottle of wine and cakes to welcome us back !! Amazing pool, events, party organised by the resort, varied food options and most friendly resort. We enjoyed our stay and will definitely come back.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by OSCAR (Guest Experience), Hotel Management
¡Hola Uwe! Thank you so much for taking the time to share your wonderful experience at MarSenses Rosa del Mar Hotel & Spa. We are thrilled to hear that you had a fantastic stay and enjoyed your time with us.Once again, thank you for choosing MarSenses Rosa del Mar Hotel & Spa and for your kind words. We would be absolutely delighted to have the opportunity to welcome you back for another exceptional experience in the future.Warmest regards,OSCARGuest Experience
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by OSCAR (Guest Experience), Hotel Management
¡Hola Bonnie! Thank you so much for taking the time to share your wonderful experience at MarSenses Rosa del Mar Hotel & Spa. We are thrilled to hear that you had a fantastic stay and enjoyed your time with us.Once again, thank you for choosing MarSenses Rosa del Mar Hotel & Spa and for your kind words. We would be absolutely delighted to have the opportunity to welcome you back for another exceptional experience in the future.Lots of love, OSCARGuest Experience
by A verified traveler
Posted 13 Jun 2024
Great hotel. Nice and clean. Standard half board type of food, nothing spectacular with the food but lots of options and was pretty good. Lovely room and balcony. Day beds round the side was brilliant for an adults only type vibe - nice and quiet and relaxing. Pool round the corner with lots of sun beds for families. Great area. Easy to access. 20 mins from palma and the airport. Lovely and helpful staff. Estrella on tap which couldn’t be better!
Comment from Hotel Management
16 Jun 2024 by OSCAR (Guest Experience), Hotel Management
¡Hola Ellie! Thank you for sharing your feedback on your recent holiday experience among us at MarSenses Rosa del Mar Hotel & Spa. Our main goal being is to ensure we keep on delivering unforgettable holiday experiences to our guests. Also, we’d like to take this chance to thank you for the feedback, as every single input can help us improve and be better, as we believe our guests deserve the best. So, rest assured that your feedback will be taken into consideration. Looking forward to seeing you soon again with us at MarSenses Rosa del Mar Hotel & Spa so we can keep on making amazing, unforgettable and great memories together. It was a pleasure getting to know you and being part of your holiday here in Mallorca.Lots of love,OSCARGuest Experience
