Ratings based on 254 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Great breakfast, walking distance to explore the old town, very friendly staff.
bno parking place available in the property, but there’s public one nearby.
I would totally book this hotel again!
Comment from Hotel Management
4 Sep 2024 by ., Hotel Management
Dear Rafael,Thank you so much for taking your time in sharing such fantastic review with another travellers.We are delighted to know that you have enjoy the overall experience of Sant Jaume Luxury Design Hotel and mostly our breakfast with kilometer 0 products.We hope to be able to welcome you again in a near future.Best regards from the old town of Palma.Carla Gesa Hotel ManagerSant Jaume Luxury Design Hotel IT Mallorca Unique Spaces
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Carla Gesa | Hotel Manager, Hotel Management
Dear Polly, Thank you for giving us your 5/5 rating for your stay at Sant Jaume Luxury Design Hotel.It is a pleasure for us to receive the highest score, as it means that you enjoyed the whole Sant Jaume experience.We look forward to welcoming very soon once again.Receive our kind regards,Carla Gesa Hotel Manager Sant Jaume Luxury Design Hotel It Mallorca Unique Spaces
by A verified traveler
Posted 6 Aug 2024
The staff was outstanding, especially Maria. My only complaint was that the gym was out of order for our entire stay.
Comment from Hotel Management
8 Aug 2024 by Carla Gesa | Hotel Manager, Hotel Management
Dear Mr. Jacinto,Thank you very much for your recent stay in our Sant Jaume Luxury Design Hotel.For us it is a real pleasure to know that you really enjoyed the experience with us and we appreciate so much your kind words about all our staff and specially of Maria.On the other hand, we would like to apologize for any inconvenience that we may cause. We are working so hard to solve the problem as soon as possible.Despite of this, we hope that you would like to visit us again and we will offer you our best service.Receive our kind regards,Carla Gesa Hotel Manager
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Carla Gesa | Hotel Manager, Hotel Management
Dear Nicholas,Thank you very much for taking the time to share your valuable feedback with us.For us it is a real pleasure to know that you enjoyed the whole Sant Jaume experience.We hope that you come back again very soon.Receive our kind regards,Carla Gesa Hotel Manager
by A verified traveler
Posted 15 Jul 2024
Had a wonderful stay at this property. Highly recommend and we will be back!
Comment from Hotel Management
16 Jul 2024 by Carla Gesa | Hotel Manager, Hotel Management
Dear Mrs. Shannon,Thank you very much for your kind feedback.We are glad to read that you had a wonderful stay in our Sant Jaume Lucury Design Hotel and for us it will be a pleasure if you will visit again very soon.We will be waiting for you.Receive our warm regards,Crala Gesa Hotel Manager
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
27 Jul 2024 by ., Hotel Management
Dear Mr. Fuad,It is a pleasure to see that you enjoyed the overall Sant Jaume experience with this amazing punctuation.We hope to be able to welcome you again in a near future.Best regardsCarla Gesa Hotel ManagerSant Jaume Luxury Design Hotel IT Mallorca Unique Spaces
by A verified traveler
Posted 26 Jun 2024 on Hotels
Great location great service front desk staff was just amazing super helpful. Thank you so much for showing us such a great time.
Comment from Hotel Management
29 Jun 2024 by Carla Gesa | Hotel Manager , Hotel Management
Dear Walder,Thank you so much for your kind words. We are absolutely thrilled to hear that you had such a wonderful time with us.We aim to create an unforgettable experience by providing you with personalised service in a warm and welcoming atmosphere, to make you feel at home away from home.We would be delighted if you would consider us your hotel of choice for many years to come. It is a great honour that you would recommend us.The entire team remains at your disposal and looks forward to your next visit.Receive our warm regards,Carla Gesa Hotel Manager Sant Jaume Luxury Design Hotel It Mallorca Unique Spaces
by A verified traveler
Posted 25 Jun 2024
Excellent hotel.
Comment from Hotel Management
1 Jul 2024 by Carla Gesa | Hotel Manager, Hotel Management
Estimado Sr. Diosvaldo,Muchas gracias por haber escogido nuestro Sant Jaume Luxury Design Hotel para su última estancia en Palma de Mallorca.Nos complace saber que la experiencia con nosotros ha isod excelente y esperamos que pueda volver a visitarnos muy pronto.Reciba un cordial saludo,Carla Gesa Hotel Manager Sant Jaume Luxury Design Hotel It Mallorca Unique Spaces
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by ., Hotel Management
Dear Mr. Kevin,Thank you so much for such amazing punctuation.We hope to be able to welcome you back and make your stay unforgatable again.Best regardsCarla Gesa Hotel ManagerSant Jaume Luxury Design Hotel IT Mallorca Unique Spaces
by A verified traveler
Great location, great staff
Posted 3 Jun 2024 on HotelsThe staff were incredible throughout our stay, couldn’t do enough for us.
When we arrived, I realised my air con wasn’t working- they swiftly moved me to another room for the first night, while they fixed it. Rooms were very comfortable.
Roof deck is nice, pool is very small. It was nice and quiet for the majority of our stay.
The only downside to the hotel is the breakfast- very limited options, not what I expect from a 5* hotel.
There is also no bar at the hotel- you can order a drink though and sit in the lobbey.
I’m not sure I would come back here, because it’s very expensive for what you get. But if I did come back, it would be because of how lovely and friendly the staff are.
Also the location is great
Comment from Hotel Management
3 Jun 2024 by Carla Gesa | Hotel Manager, Hotel Management
Dear Mrs. Emma,Thank you very Much for your kind review on Expedia.For us it is a pleasure to know that you really enjoyed the experience with us, specially our great location in the middle of the old town and close to the main touristic attractions, best shops and restaurants but in a quiet street.On the other hand we are trully sorry to read that this time we have not met your expectations in terms of the breakfast. We kindly inform you that our cold menu is located in the buffet station but if you would like to order hot dishes we do it at the moment in order to offer better service.We hope that despite of this, you will come again.Receive our warm regards,Crala Gesa Hotel Manager
