Ratings based on 931 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
From the moment I stepped into the hotel I knew it was going to be amazing. The staff were very kind and made me feel very welcome. The from was spotless and had everything you need. I used the ‘indoor’ pool every day which was always clean. The massage I had was so good! I will be returning to this hotel every year 😍
by A verified traveler
Posted 8 Nov 2024
This hotel is amazing! The pictures don’t do this hotel justice as it’s completely updated and modern now, such a beautiful hotel. Don’t forget to reserve your parking ahead of time at the hotel it’s 16€ per day. Overall this hotel is a 10/10, the rooms are modern and functional, staff is incredible and so helpful. There are 3 pools, 1 of which is on the rooftop and you can go upstairs for a drink and/or swim and watch the sunset. Would recommend this hotel to anyone and would love to return again.
by A verified traveler
Posted 22 Oct 2024
Excellent location in Palma
Comment from Hotel Management
19 Nov 2024 by Guest Experience Department, Hotel Management
Dear Scott,Many thanks for your review! We hope to welcome you again next time you visit Palma.Best regards from the whole Saratoga team.
by A verified traveler
Posted 21 Oct 2024
Great Hotel!
by A verified traveler
Posted 20 Oct 2024
Noises between rooms good ubication.
Comment from Hotel Management
21 Nov 2024 by Hotel Saratoga, Hotel Management
Dear Luis,Thank you for your feedback.We take note of your suggestion and look forward to welcoming you again in the future.Kind regards,Fausta Colaizzi
by A verified traveler
Posted 20 Oct 2024
Great Hotel, Great Location, Great Staff
Comment from Hotel Management
19 Nov 2024 by Guest Experience Department , Hotel Management
Dear Shahid, Thank you very much for your nice feedback! We hope to welcome you again next time you visit Palma. Best regards from the whole Saratoga team.
by A verified traveler
Posted 18 Oct 2024
Would stay here again when I come back to Mallorca. Loved the finishes in the room and dining options like the rooftop bar with beautiful views.
Comment from Hotel Management
18 Oct 2024 by Guest Experience - Hotel Saratoga, Hotel Management
Dear Sung,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay and appreciated the room finishes and dining options, especially the rooftop bar with its beautiful views. We are delighted that you plan to return when you come back to Mallorca. Looking forward to welcoming you back soon!Kind regards, Fausta Colaizzi
by A verified traveler
Posted 13 Oct 2024
Lovely hotel - clean. Situated in a perfect area of the city. Staff really friendly. Enjoyed using the Sky Bar and pool. Fantastic views.
Comment from Hotel Management
15 Oct 2024 by Guest Experience - Hotel Saratoga, Hotel Management
Dear Shaun,Thank you for your lovely review! W a're delighted to hear that you found our hotel clean, perfectly located, and our staff friendly. It is amazing that you enjoyed the Sky Bar, pool, and the stunning views. Your kind words mean a lot to us, and we look forward to welcoming you back soon!Warm regards,Fausta Colaizzi
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Guest Experience - Hotel Saratoga, Hotel Management
Dear John,Thank you for your excellent feedback.We look forward to welcoming you back.Kind regards,Fausta ColaizziGuest Experience - Hotel Saratoga
by A verified traveler
Posted 6 Oct 2024
The hotel is ideally situated and is in easy walking distance to the popular La Lonja area, the Cathedral and the Beach. The staff were friendly and efficient - we hired bikes whilst in Palma and we were able to store these in a room in the garage area of the Hotel for the whole week. The rooms were spacious and clean and really nice to have a small balcony area to sit out in. The breakfast choice was really good and the restaurant opened out to the pool area where you eat outside as well. The staff work really hard to make sure the hotel runs well. We went up to the Sky Bar and Pool and the view to the Cathedral is really lovely. We would recommend anyone to stay in the hotel and we really relaxed whilst there.
Comment from Hotel Management
8 Oct 2024 by Guest Experience - Hotel Saratoga, Hotel Management
Dear Colin,Thank you for your excellent feedback! : )We are thrilled to hear that you enjoyed your stay and that our team provided you with exceptional service. Our goal is to make every guest feel welcome and well taken care of.Cleanliness is a top priority for us, and we are glad you noticed. A tidy environment contributes to a comfortable and enjoyable stay.We are pleased, as well, that you found our breakfast offerings to be good. Starting the day with a satisfying meal is essential, and we are glad we hit the mark.Your recommendation warms our hearts! We can’t wait to welcome you back for another memorable stay.Kind regards,Fausta ColaizziGuest Experience - Hotel Saratoga
