Ratings based on 306 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Lovely hotel, such a great location. Close to the airport and even closer to the beach. I can’t fault it
Comment from Hotel Management
11 Nov 2024 by Hotel Riu Playa Park, Hotel Management
Dear Jennifer,With so many great places to choose from, it is an honour that you decided to give us a try, and it sounds like we made a great impression.Thank you very much!We are very happy to read you enjoyed your holiday.Looking forward to welcoming you again soon, Jennifer!Loving Regards,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 30 Oct 2024
Very good !!!
Comment from Hotel Management
5 Nov 2024 by Hotel Riu Playa Park, Hotel Management
Dear Pedro Carlos,Thank you very much for sharing your stupendous review.You are royalty to us.Our guests' feedback makes us want to continue improving.Hoping to see you soon and we wish you have a great day, Pedro Carlos.Kindest Regards!Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 15 Oct 2024
It was in the perfect location to walk to bombolea’s beer garden where everyone is having fun day and night … a 5 min walk to the beach …
Comment from Hotel Management
22 Oct 2024 by Hotel Riu Playa Park, Hotel Management
Dear Celeste,Thank you very much for such an outstanding review!We really thank you for your lovely remark, it is very much appreciated.It is fantastic to read you enjoyed your stay, Celeste. Wishing to welcome you again.Loving Regards,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler from San Diego
Posted 6 Oct 2024
Grate place
Comment from Hotel Management
16 Oct 2024 by Hotel Riu Playa Park, Hotel Management
Dear Sergio,We are very thankful for your kind remark, it is very much appreciated, since our team do their best to make every guest’s stay memorable.We are delighted to read that you liked it.We will be thrilled to welcome you again!Thank you!Loving Regards, Sergio,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 4 Oct 2024
They dont care about customer satisfaction.
Comment from Hotel Management
10 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Rachel,Thank you for your review following your recent stay with us.We are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us.We truly hope you will give us another chance to welcome you soon again.Until then we wish you all the best,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 12 Sep 2024
Perfect for the money we have paid. Meet and exceed our expectations
Comment from Hotel Management
26 Sep 2024 by Hotel Riu Playa Park, Hotel Management
Dear Arthur,Thank you very much for your kind words.And we are very pleased to read that you enjoyed your well-deserved holiday.Thank you very much for choosing us.We wish you a lovely day, Arthur!Kindest Regards!Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 7 Sep 2024
Very nice, modern furnished design. Room was so comfy and good size of services. Staffs are very friendly. Front desks look like very helpful particularly who tried to find me to hand in my shuttle papers when he figured out I was worried about. Thanks for all staffs in restaurant who were hardworking. The only thing that I did not like swimming pool temp was a little bit cold. Needs to be primarily warmer specially in mornings to jump it in. Highly recommended.
Comment from Hotel Management
25 Sep 2024 by Hotel Riu Playa Park, Hotel Management
Dear Fatemeh,Thank you very much for your evaluation. It is very rewarding to read your positive comments.Our beautiful staff will be so happy to learn about your satisfaction.It would be great to welcome you again soon.We wish you a wonderful day.Warmest Regards!Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 7 Sep 2024
The hotel is very nice. Very comfortable big room. Spacious common areas. Food is very good. Main swimming pool is too small for the number of guests staying at the hotel. Staff are very attentive and helpful. Location is not good - extremely noisy street with many bars and drunk people - not safe to walk towards the end of the day
Comment from Hotel Management
27 Sep 2024 by Hotel Riu Playa Park, Hotel Management
Dear Filipa,We thank you very much for taking the time to leave your wonderful ratings and for staying with us.We would like to take this opportunity to mention that we fully understand the source of your discomfort, as the locals of this gorgeous island have been asking tourists, who visit Mallorca and other beautiful destinations in the world, to practice ethical tourism, that is, respect the place they visit and its inhabitants.And we wish you a beautiful day.Warmest Regards, Filipa,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 29 Aug 2024
Everything is good
Comment from Hotel Management
9 Sep 2024 by Hotel Riu Playa Park, Hotel Management
Dear Lucio Alberto,Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.It is great to learn you had a good experience.Thank you very much!We are very much looking forward to hosting you again, Lucio Alberto!Warmest Greetings,Hotel Riu Playa ParkOnline Reputation Manager
by A verified traveler
Posted 8 Aug 2024 on Hotels
Nothing special, bad breakfast, no choices, every day the same. a lot of German drunks people’s
Comment from Hotel Management
12 Aug 2024 by Hotel Riu Playa Park, Hotel Management
Dear Kacper,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, we are truly saddened to read that despite the efforts of our team and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu Playa ParkOnline Reputation Manager
