2/10 Terrible
Bulent
Jun 24, 2024
Disliked: Cleanliness, amenities
I stayed 3 nights at this hotel. I had a serious air condition issue during my whole stay. On the second night the A\C gave error and started to not cooling. I couldn’t tell anyone as the property is a non-staff hotel. When I woke up I called customer care and they sent a technician a couple of hours later in the afternoon. He said he reset the a/c and said now is okay then left. The room size is big and the ven when the technician said it’s okay, there was really not perfect cooling in the room but I said myself it’s okay it’s better than having no a/c. However in the same night the a/c gave the same error and stop cooling again. It was a nightmare to trying to sleep without a proper air conditioning while 110 degrees heat wave in PS. I called customer care again on my checking out day yesterday. They said they are very sorry about all this inconvenience and they will get call me very soon. Since yesterday no-one called me actually. Hotel has nice decorated big rooms I really liked it when I first arrived. But air conditioning made my stay quite uncomfortable under dessert heat.
Bulent
Stayed 3 nights in Jun 2024