Ratings based on 678 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Hotel is in a great, walkable location and photographs very well, apparently. Unfortunately, the hotel is tired and worn down. Our room had drywall missing in the bathroom. The majority of the outlets didn't work. Incredibly uncomfortable bed with flat pillows. The pool area was great, but only 1 of 2 fire pits worked. We would have moved hotels if we hadn't been traveling with a group.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
This property is so pretty and it's sad that it is being allowed to run down. There was no staff on site until Sunday when people were checking out or in. Two bottles of water in the room with no back up water anywhere. Rooms cute but falling apart. The remote for the TV did not work. The cooler/heater unit was also not working. Poolside fire pits also not working and we went to La Sirena (next door where all the staff is) and they were very nice and helpful with all of the above but some things could not be fixed. It was like paying $500 for a cute space (the pool is amazing) with nothing working properly.
by A verified traveler
Posted 11 Nov 2024
Great stay at Del Marcos! Beautiful hotel, setting, and swimming pool. Nice breakfast. Friendly staff. Convenient EV charger. Highly recommend it!
by A verified traveler
Posted 5 Nov 2024
Arrived at 4:30 pm and the lobby was not staffed but it said open until 7:00 pm. We were directed by a sign to the sister hotel next door, La Serena Villas, for check in and code access into our hotel. King Suite was large but the bathroom was small and room had an old stale smell. Patio needed TLC and the fire pit did not work. Overall, not what we expected and the hotel, without any staff or services (all next door as previously mentioned), felt lonely and abandoned. There was a free self serve breakfast which was ok. We only stayed one night then switched hotels.
by A verified traveler from Puyallup
Posted 5 Nov 2024
The rooms were okay. The holder for the toilet paper was all rusted out. Caulking around the sink was an inch wide and applied all over.
Loved the bigger fridge, sink, wood shutters on all windows.
Breakfast is minimal but decent.
The coffee tea bags in the room are poor.
Great location, quiet and close to the strip.
by A verified traveler
Posted 4 Nov 2024
Great room, great location (close to downtown) but there was a construction type alarm that would go off constantly and it kept me up or woke me up most nights. It's not your fault, but still damaged the experience.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 14 Oct 2024
