Ratings based on 1,183 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Enjoyable stay, first class service we were treated like royallty, will defintely visit again
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Amazing! What a great experience. Aqua adventure was so much fun for the whole family, and the hotel itself is top notch. Great food, super friendly and helpful staff, fantastic amenities. I highly recommend a visit! Worth every penny.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Experience Team, Hotel Management
Dear Zainab, Thank you for rating us on Expedia. We truly hope to welcome you at Atlantis, The Palm again. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Guest Experience Team, Hotel Management
Dear Llinet, We are happy to learn that your experience was great. We wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai
by A verified traveler
Posted 20 Nov 2024
Just amazing
Comment from Hotel Management
21 Nov 2024 by Guest Experience Team, Hotel Management
Dear Guest, I am delighted to read that you had an amazing time in Atlantis, The Palm. We look forward to welcoming you again in a not too distant future. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai
by A verified traveler from Newton
Posted 19 Nov 2024
Greatest dubai stay
Comment from Hotel Management
20 Nov 2024 by Guest Experience Team, Hotel Management
Dear Chad, We are delighted to learn that your stay was the greatest. It’s our pleasure to provide you with a memorable experience, and we can’t wait to welcome you back for another unforgettable stay. Best regards, Guest Relations Team, Atlantis, The Palm
by A verified traveler
Posted 17 Nov 2024
All activities ate at a walking distance
Comment from Hotel Management
18 Nov 2024 by Atlantis the Palm Guest Relations, Hotel Management
Dear Rayan, Thank you for your feedback. We understand your concern about the distance to various activities, We appreciate your comments and will take them into consideration for future improvements. If you need any further assistance or have additional feedback, please feel free to reach out to us. Best regards, Maryia Isachenka, Manager, Quality and Guest Experience, Atlantis Dubai
by A verified traveler
Posted 14 Nov 2024
Great resort for the vacation 😊
Comment from Hotel Management
15 Nov 2024 by Guest Experience Team, Hotel Management
Dear Chhetri, Thank you for your feedback. We are thrilled to hear you enjoyed your vacation at our resort. We hope to welcome you back for another amazing experience soon. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai
by A verified traveler
Posted 13 Nov 2024
Exercise class in the pool during midday is very unpleasant music and noise is terrible. However, it only goes for an hour only. So not a deal breaker.
International buffet breakfast is excellent. Highly recommended it. Staff a lovely. Very easy to get a taxi when you want to go out of resort.
Would love a night beach party for adults. Other resorts at this level do offer it in different parts of the world.
Comment from Hotel Management
14 Nov 2024 by Guest Experience Team, Hotel Management
Dear Selim, We are glad to learn that you enjoyed the excellent breakfast, colleagues, and the ease of getting a taxi. We also appreciate your suggestion for a night beach party and will certainly share this idea with our team for future consideration. We apologize for the disruption caused by the poolside exercise class and will take your feedback into account to improve the overall experience for our guests. We hope to welcome you back for another memorable stay. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai
