Hotels with smoking rooms in Palm Groves, Marrakech

"Excellent all round"

"We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby "

"Things started off very well with a welcome pot of mint tea and a very kind young man who seemed to want to take good care of us. However we experienced some communication issues with him because neither his French or English was very fluent. Our bathroom smelled of sewage, and we weren't served breakfast our last morning. On the other hand, we left a cable behind and they were helpful in getting it back to us. It's a lovely place in a regular neighborhood near a large teaching hospital. That...

"After I did my confirmation of the booking. And once I arrived to the hotel. The manager of the hotel asked to leave because the hotel was privatised between the time we did the booking and the time we arrived to hotels. And this dituation was not his problem. The discussion happened outside the hotel because they didn't allowed us to acceed the reception. Second bad thing relocation agent of hotels.Com agreed to relocate me at another hotel and that I will be refunded the difference. Two...

"There are no words that can explain our stay, we travelled with young children and teenagers so knew it would be difficult to please everyone but from the moment we arrived this place put a smile on everyone's face! It was a great experience all the staff go out of their way to help and please you, from the office managers to the maid and cab drivers every single person was amazing and polite! We had a cooked meal on one night and what an experience, they cooked us a three course meal in our...

"Upon arrival there was a 2 hour delay from when we could check in to when we got our room. We ended up getting a room which was already occupied and had to be re roomed twice. Receptionists Khalid and Wafae were rude and unhelpful. They offered no apology and said speak to the manager. I could not get hold of the manager for the duration of my stay. The resst of the facilities were good. Food was average but plenty. The pools were good."