Ratings based on 997 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Food was superb it really met my expectations...i have been to several Rui around the world ...best cuisine everything is freshly done and mostly not ovet seasoned...10/10
by A verified traveler
Posted 22 Nov 2024
Brilliant hotel everything is ideal for the family holiday we wanted. 10/20 mins out from Dubai central. Food is the best we’ve had in a holiday different every night and better than most restaurants considering it was all inclusive. Will be returning
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Great location near airport also
by A verified traveler from Sacramento
Posted 21 Nov 2024
Staff are very helpful and friendly!
by A verified traveler
Posted 21 Nov 2024
I did not like that the beach close at 1900 thought that was too early
by A verified traveler
Posted 18 Nov 2024
It was our first time in Dubai.
The Riu Dubai Hotel is located not far from the Gold Market; the area is not crowded, and we enjoyed our time there.
The staff is great: friendly, knowledgeable, always ready to help and answer questions; Russian speaking staff is also available.
The food is various, tasty and the choice is great; you can find what you prefer or to try something new.
The “main restaurant’s” hours are 7:30am to 10:30 for breakfast; 12:30 to 15:30 for lunch and 18:30 to 21:00 for dinner; in between these hours, there are places to get “ snacks” which are a full meal just less varied but tasty. The main restaurant is very crowded and busy.
Therefore, I would recommend to reserve one of two other restaurants if you want to eat more privately because they are only available by reservation and not crowded.
The reservations must be done two days prior.
Taxi are always available: 2 types the TAXI by the meters and the vehicles with NO “ taxi” sign ( they are more expensive). I recommend to get “ Taxi” taxi.
What I do NOT like is the pool hours: all pools are open until 6 pm only !!!!!!
We stayed in Riu for 8 days, and didn’t use the pool at all; every time we were coming back from the tours we booked, the pool was closed already . The bar at the pool was open, but no pool.
This was very uncomfortable 😳
by A verified traveler
Posted 16 Nov 2024
Ok
Comment from Hotel Management
22 Nov 2024 by Hotel Riu Dubai, Hotel Management
Dear Mark,Thank you very much.Our staff will be delighted to learn that their efforts paid off.And we are very pleased to read that you enjoyed your stay.We are really looking forward to welcoming you again!Loving Regards,Hotel Riu DubaiOnline Reputation Manager
by A verified traveler
Posted 15 Nov 2024
Great hotel with a fun but relaxed vibe. Feel the speciality restaurants could do with being al a carte. That said, the food in them was great. Main buffet food good but awful canteen like environment- same as everywhere I guess but just personally hate those big busy dining rooms- always chaotic. How they kept the food topped up, fresh and so varied was a credit to them. People say there’s no entertainment- there absolutely is, day and night. Standard not high, but daft and fun to watch. Always a nice atmosphere on a night. Very strange you can’t drink in the sports bar. 15 mins from airport and easy to get a taxi to the mall etc. fab place
Comment from Hotel Management
20 Nov 2024 by Online Reputation Manager, Hotel Management
Dear hayley,Thank you for taking the time to write such a great review of our hotel on Expedia. It was a pleasure having you stay with us and we are thrilled that you enjoyed your stay so much.Certainly, we have passed along your very kind comments to our team leaders! It would be great to welcome you soon again! Until then, we wish you all the best.Yours Truly,Hotel Riu DubaiOnline Reputation Manager
by A verified traveler
Posted 15 Nov 2024
