Ratings based on 457 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Simon, Thank you for choosing Centara Mirage Beach Resort Dubai and for taking the valuable time to share a review on this page. We aim to provide our valued guests with the highest-quality services and a truly unique Thai-inspired experience. We cherish your and your family's interactions with our family-friendly accommodations, stunning scenery, plenty of aquatic activities, spacious rooms, and team services. We strive incredibly hard to make every guest experience enjoyable with exceeded expectations. To ensure that our guests have the best possible experience, our dedicated guest relations with duty managers in the lobby are always available to assist with any particular concerns/requests. By valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. We look forward to welcoming you back soon. Our reservation team is always available to assist with any bookings or if you have any queries. We wish for your well-being and prosperity. With Kind regards, Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai
by A verified traveler
Posted 25 Nov 2024
Hotel is very good,excellent location,good friendly services, good restaurants and nice beache.Plus many swimming pools ...best for the family with kids and pretty enjoable for adults!
Comment from Hotel Management
25 Nov 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Tatiana, Warmest greetings from Centara Mirage Beach Resort Dubai!Thank you so much for taking the time to leave us a perfect 100% rating. We are thrilled you had such a positive experience with us. Our team works tirelessly to provide exceptional service and deliver a unique, Thai-inspired experience for our valued guests. A 100% score & such a beautiful review from a distinguished guest like you are encouraging and a testament to our commitment to excellence. We continuously strive to go above and beyond to ensure that every stay of our guests is satisfying & unforgettable.We look forward to welcoming you and your family back to the resort soon. With WarmRegards.Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Khatoon, Warmest greetings from Centara Mirage Beach Resort Dubai!Thank you so much for taking the time to leave us a perfect 100% rating. We are thrilled you had such a positive experience with us. Our team works tirelessly to provide exceptional service and deliver a unique, Thai-inspired experience for all of our valued guests. It’s truly gratifying to know that you appreciated our family-friendly accommodations, diverse dining options, high-quality food, plentiful entertainment, clean surroundings, and the friendly and helpful service provided by our team. Receiving a 100% score from a distinguished guest like you is both encouraging and a testament to our commitment to excellence. We continuously strive to go above and beyond to ensure that every stay is not only satisfying but unforgettable. We look forward to welcoming you and your family back to the resort soon. With WarmRegards.Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai!
by A verified traveler
Posted 19 Nov 2024
The staff were amazing
Comment from Hotel Management
20 Nov 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Annette, Warmest greetings from Centara Mirage Beach Resort Dubai!Thank you so much for taking the time to leave us a perfect 100% rating. We are thrilled you had such a positive experience with us. Our team works tirelessly to provide exceptional service and deliver a unique, Thai-inspired experience for all of our valued guests. It’s truly gratifying to know that you appreciated our family-friendly accommodations, diverse dining options, high-quality food, plentiful entertainment, clean surroundings, and the friendly and helpful service provided by our team. Receiving a 100% score with the comment ''The staff were amazing!'' from a distinguished guest like you is both encouraging and a testament to our commitment to excellence. We continuously strive to go above and beyond to ensure that every stay is not only satisfying but unforgettable. We look forward to welcoming you and your family back to the resort soon. With WarmRegards.Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai!
by A verified traveler
Posted 11 Nov 2024
Please!Please !Please have a microwave in the rooms since parents need it and room sizes are smaller
Comment from Hotel Management
11 Nov 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear arjun, Warmest Greetings from Centara Mirage Beach Resort, Thank you for choosing our resort and sharing your review on this platform. We aim to provide our valued guests with the highest quality services and a unique Thai-inspired experience. The upkeep of our facilities and the comfort of our guests are of utmost importance to us. We are committed to consistently upholding the highest standards of safety, room size, setup, and service excellence, in full compliance with Dubai Municipality’s regulations. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Warm regards, Vikas Bhatia Quality Manager, Centara Mirage Beach Resort Dubai
by A verified traveler from Dubai
Posted 29 Oct 2024
Good
Comment from Hotel Management
29 Oct 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Nerie Sol, Warmest greetings from Centara Mirage Beach Resort Dubai. Thank you for taking the time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish your interactions with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. Getting a 100% score from one of our distinguished guests is always encouraging which is highly remarkable. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Megan, Warmest greetings from Centara Mirage Beach Resort Dubai. Thank you for taking the time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish your interactions with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. Getting a 100% score from one of our distinguished guests is always encouraging which is highly remarkable. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
by A verified traveler from Miami
Posted 17 Oct 2024
Very good
Comment from Hotel Management
17 Oct 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Yamila, Warmest greetings from Centara Mirage Beach Resort Dubai. Thank you for taking the time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish your interactions with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. Getting a 100% score from one of our distinguished guests is always encouraging & your compliment ''Very good.'' is highly remarkable. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
by A verified traveler
Posted 15 Oct 2024
Amazing hotel with helpful staff. Breakfast is ace! Kids absolutely loved the pools and lazy river. Perfect hotel for kids.
Comment from Hotel Management
15 Oct 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Saima, Warmest greetings from Centara Mirage Beach Resort Dubai. Thank you for taking the time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish your interactions with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. Getting a 100% score from one of our distinguished guests is always encouraging & your compliment ''Amazing hotel with helpful staff. Breakfast is ace! Kids absolutely loved the pools and lazy river. Perfect hotel for kids.'' is highly remarkable. We go above and beyond to ensure our guests have a satisfying, unforgettable, and relaxing stay. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Centara Mirage Beach Resort Dubai, Hotel Management
Dear Kirsty, Thank you for choosing Centara Mirage Beach Resort Dubai, We are nevertheless truly saddened that your experience did not meet the level of service that we strive to offer and are known for. Your review is precious to us, and we are naturally concerned about your dissatisfaction. We strive incredibly hard to make every guest experience enjoyable with exceeded expectations. To ensure that our guests have the best possible experience, our guest relations with duty managers in the lobby are always available to assist with any particular concerns/requests. It is saddening to know you did not have the opportunity to meet with them. By valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. We look forward to welcoming you back whenever your travel needs bring you back to Dubai. Please let us know if we can assist with booking and arrangements. Our reservation team is always available to assist with any bookings if you have any queries. We wish for your well-being and prosperity. With Kind regards, Vikas Bhatia Quality Manager Centara Mirage Beach Resort Dubai
