Ratings based on 453 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Felt like i was deep in the jungle with all the trees and the room was massive.
Comment from Hotel Management
12 Oct 2024 by Joanne, Hotel Management
Thanks
by A verified traveler
Posted 29 Sep 2024 on Wotif
Older rooms but great size
Comment from Hotel Management
29 Sep 2024 by Joanne, Hotel Management
Thanks JessWE are pleased you enjoyed our services and facilities and all that Palm Cove has to offer visitors to the region. We hope to welcome you back sometime!
by A verified traveler
Posted 18 Sep 2024 on Wotif
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Comment from Hotel Management
18 Sep 2024 by Joanne, Hotel Management
Thanks, Chris. We are glad that you enjoyed your stay. We can advise that the hotel will close on November 3rd, 2024, to have the pathway lifted and relaid anew!
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by Joanne, Hotel Management
HI CristinaWe are pleased that you enjoyed your stay in Palm Cove and were happy with our facilities and services. We hope to welcome you back when you are travelling to Tropical Nth Queensland again!
by A verified traveler
Posted 4 Sep 2024 on Wotif
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Comment from Hotel Management
7 Sep 2024 by Joanne, Hotel Management
Thanks Patricia - e are pleased that you enjoyed your stay and our facilities. We look forward to welcoming you back!
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Joanne, Hotel Management
Thanks for your feedback - we are pleased that you enjoyed your stay. We have shared your feedback with our staff so they know they are have contributed to your enjoyment of our facilities.
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Joanne, Hotel Management
Thanks
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Joanne, Hotel Management
Thanks
by A verified traveler
Posted 14 Aug 2024
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Comment from Hotel Management
16 Aug 2024 by Joanne, Hotel Management
We are pleased that you enjoyed your stay. Thank you for leaving a review
by A verified traveler
Posted 31 Jul 2024 on Wotif
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Comment from Hotel Management
31 Jul 2024 by Joanne, Hotel Management
Thank you Julie,we really would have preferred if you had of told us about the cleaning issue, so we could have remedied it. Telling us about an issue in an online review after you have departed offers us no opportunity to set things right,
