Ratings based on 17 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Florida
So Very Sad
Posted 4 Feb 2015We have been to this Hotel many times before and its always Excellent, (probably one of our very favorites) unfortunately I booked it and then both my husband and I got very sick (fever, lots of meds from the Dr. etc.) and were not able to keep the reservation. The room for one night was $336, which was a higher rate then we would normally spend on one night but it was going to be a treat. We were not able to change the date, unfortunately, because it was a "no refund / no change date rate." I understand the no refund but I just don't understand the no change policy. I understand if the room rate was $99, but $300+ is a lot of money to lose when we had no choice but to stay home.
by Albert from New York
Nice but no follow thru.
Posted 2 Feb 2015 on HotelsWe had a hot water issue, didn't have any. It was late we were tired. It took them 1 hour to resolve the issue. They sent a guy who turned on the water and told me that it didn't work. The staff was non responsive, I had to call 4+ times. Finally Migel the MOD, got onthe phone, he was self important. He basically told me that he had logs showing they responded in their allotted time and that I was wrong. He had bad interpersonal skills, cared nothing about having a guest that was inconvienced. He argued with me about the time frame and basic,y said I was wrong, he was more concerned with covering himself.
The property was nice. The room pictures I saw were not the rooms we got. I wouldn't go back, nor recommend to anyone!
by A verified traveler
Posted 25 Sep 2014 on Hotels
Recommended
for Everyoneby A verified traveler
Sunrise get away
Posted 18 May 2014
Pros: Everything was great
Location: Shopping and place to eat are close by
The hotel was over booked for the ocean view room that I paid for. They did upgrade to a 3 bedroom 3 bath condo which was very nice with a side view of the ocean very clean and lot's of room long balcony. I spook to the manager who was very helpful and gave me another night to stay another time for my ocean view room. Very happy to be going back soon looking forward to it. Everyone was very nice very relaxing great place to go for a get away or vacation.
by Lance from Jacksonville, Florida
Wonderful resort.
Posted 2 May 2014 on HotelsIncredibly beautiful resort. Large, well appointed rooms. Great serrvice throughout the resort. Very reasonably priced.
by GeneZ from Toronto
incredible beachfront location
Posted 11 Dec 2013 on Hotelsroomy, well appointed suite with 2 balconies overlooking the beach and golf course. Friendly and very helpful staff
by Seth from North Port
Posted 17 Sep 2013 on Hotels
It was a really nice hotel. Signage was not very good. Difficult time figuring out how to check in. The view from our room was amazing! Unfortunately, we didn't have hot water the first morning we were there.
by A verified traveler
Posted 18 Jul 2013 on Hotels
Recommended
for Everyoneby A verified traveler from Buffalo, NY, USA
Beautiful place!
Posted 7 Apr 2013
Pros: I loved my ocean view!
This place was just amazing! Beautiful view, lovely, spacious room, very friendly service! I would go back again and again. Very pretty resort!
by A verified traveler
Posted 19 Mar 2013 on Hotels
