Ratings based on 104 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Very close to the beach, shopping and Dinning.
Quiet, and relaxing
Comment from Hotel Management
31 Oct 2024 by Front Desk , Hotel Management
Thank you for staying with us. We appreciate the feedback and the score 5 out of 5. Hope to see you soon!
by A verified traveler
Posted 29 Oct 2024
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Comment from Hotel Management
31 Oct 2024 by Front Desk , Hotel Management
Thank you for staying with us. We appreciate the feedback and the score 5 out of 5. Hope to see you soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Front Desk , Hotel Management
Thank you for staying with us. We appreciate the feedback and the score 5 out of 5. Hope to see you soon!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Front Desk , Hotel Management
Thank you for staying with us. We appreciate the feedback and the score 5 out of 5. Hope to see you soon!
by A verified traveler
Posted 12 Oct 2024
Poor service. Very expensive to eat or drink. Elevators never worked right and were super slow. Very noisy. Dogs and pets everywhere. Smelled like dogs. Staff unhelpful. No microwave in rooms or in the lobby.
Comment from Hotel Management
12 Oct 2024 by Tideline Palm Beach Ocean Resort and Spa , Hotel Management
Thank you for taking the time to share your experience at Tideline Palm Beach Ocean Resort and Spa. We genuinely appreciate your feedback, as it helps us improve our services.I’m sorry to hear that your stay did not meet your expectations. We strive to provide excellent service, and I apologize that we fell short in this instance. Your comments regarding the dining prices and the elevator experience have been noted, and we will address these concerns with our team.We also regret that noise levels and pet presence impacted your comfort. While we welcome pets, we understand that it’s essential to maintain a pleasant atmosphere for all our guests. We will review our policies to ensure a more balanced environment.Regarding the absence of microwaves, we appreciate your suggestion and will consider how we can better accommodate our guests’ needs.Thank you again for your feedback. We hope you might give us another chance in the future to provide you with a more enjoyable experience.
by A verified traveler
Posted 11 Oct 2024
The property itself was beautiful and Corey the bartender was the best!!
My complaint is that the coffee maker in my room did not work and mentioned to front desk multiple times and still did not get a replacement. There were also large black carpenter ants in our fridge cabinet.
Comment from Hotel Management
11 Oct 2024 by Tideline Palm Beach Ocean Resort and Spa , Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the property and had a great experience with Corey at the bar. We sincerely apologize for the issues you encountered with the coffee maker and the presence of ants. Your comments are invaluable, and we will address these concerns with our maintenance team to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future!
by A verified traveler
Posted 11 Oct 2024
It was a great stay! Staff was extremely helpful. Food was delicious. Great place fkr wedding's or company get togethers.
Comment from Hotel Management
11 Oct 2024 by Tideline Palm Beach Ocean Resort and Spa , Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our staff helpful. It's great to know you liked the food as well. We love hosting weddings and company gatherings, and we're glad you think we're a great venue for those occasions. We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 30 Sep 2024
We do a ladies' trip to Palm Beach every year and usually stay at The Breakers, but this time we decided to try something new and stayed at the Tideline. I’m so glad we did—it was fantastic! While the hotel isn’t as big as The Breakers, we really loved the more intimate experience. It felt like a hidden gem, and the restaurant was superb. Every meal was a treat!
One of the best parts was the beach—no annoying rocks like some of the other spots in Palm Beach, just smooth sand and perfect for relaxing. We all agreed we’d definitely recommend Tideline and can’t wait to come back again!
Comment from Hotel Management
30 Sep 2024 by Front Desk , Hotel Management
Thank you so much for the wonderful feedback! We’re thrilled that you and your group had such a positive experience with us at Tideline Palm Beach Ocean Resort and Spa. It’s great to hear that the intimate atmosphere, the restaurant, and our beautiful beach made your stay enjoyable. We’re honored that you chose to stay with us for your ladies’ trip this year, and we look forward to welcoming you back again soon!If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
by A verified traveler
Posted 30 Sep 2024
I stayed at Tideline Palm Beach for a recent business trip, and it was fantastic! Check-in was super quick, which I really appreciated after a long day of travel. My room was perfect—really quiet and comfortable, so I got a great night’s sleep before my big presentation the next day.
Even though I was there for work, the oceanfront location made it feel like a mini getaway. I’m already planning to come back with my family so we can enjoy the beach and everything else the hotel has to offer. Can’t recommend this place enough for both business and leisure!
Comment from Hotel Management
30 Sep 2024 by Front Desk , Hotel Management
Thank you for taking the time to share your experience! We’re so pleased to hear that your stay at Tideline Palm Beach Ocean Resort and Spa was both restful and enjoyable, especially during a business trip. It’s great to know that you found our check-in process smooth and that your room provided the perfect environment for relaxation before your presentation.We can’t wait to welcome you back with your family for a well-deserved beach getaway! If there’s anything we can do to make your next stay even more special, please don’t hesitate to reach out.
by A verified traveler
Posted 27 Sep 2024
My wife and I had the most incredible romantic getaway at Tideline Palm Beach for our 15 year anniversary, and I can't say enough about the experience. From the moment we arrived, the service was nothing short of 5-star perfection.
We were warmly greeted with a thoughtful welcome gift—a bottle of wine—which set the tone for a truly memorable stay. The moment the hotel realized we were celebrating a special occasion we were upgraded to a stunning ocean-view room!
The food at Brandon's Restaurant was exceptional. The room service food was just as amazing, with everything arriving promptly and tasting absolutely delicious. It's rare to find a hotel where the room service matches the restaurant quality, but Tideline truly exceeded our expectations.
The entire staff went above and beyond to ensure our stay was unforgettable and it was like everyone knew we were celebrating and it was like they joined in on it, super special. Every interaction was warm, professional, and personalized. Tideline Palm Beach has quickly become our favorite escape, and we’re already planning our next trip back. This place is a gem!
Comment from Hotel Management
28 Sep 2024 by Front Desk , Hotel Management
Thank you so much for your kind words and for choosing Tideline Palm Beach to celebrate such a special occasion! We're thrilled to hear that your anniversary getaway was memorable, and that our team helped make it truly exceptional. It was our pleasure to upgrade you and provide a warm, personalized experience. We're delighted you enjoyed Brandon's Restaurant and room service, and we can't wait to welcome you back for another unforgettable stay.
