Ratings based on 480 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington
Posted 16 Jan 2025
No running water in shower or bath
Comment from Hotel Management
16 Jan 2025 by Rob, Hotel Management
We apologize that you had trouble turning on the water there. We strive for a good experience for all guests and are sorry that did not happen in your case. We have checked the room and the water in the tub/shower is working there. Perhaps someone could have came and helped you turn it on had we known you had trouble. The knobs could be a bit different than you are used to. We appreciate your feedback and haope to have you return for a better experince in the future.
by A verified traveler
Posted 8 Jan 2025
The room was tastefully updated and clean. The property is Very conveniently located to the beach, Benny’s on the Beach & Pier, and so many great restaurants including the Ambassador Grill.
Comment from Hotel Management
11 Jan 2025 by Rob, Hotel Management
We are happy to read that you enjoyed your stay. We are honored to have served you. Thank you for being our guests and for taking the time to share your experience here. Thank you again! We hope to see you in the future
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
11 Jan 2025 by Robert, Hotel Management
We are happy to hear you enjoyed your stay. We are honored to have served you. Thank you for being our guests and for taking the time to share your experience here. Thank you again! We hope to see you in the future.
by A verified traveler from Magnolia
Posted 3 Jan 2025
Comment from Hotel Management
11 Jan 2025 by Rob, Hotel Management
We are happy to hear you enjoyed your stay. We are honored to have served you. Thank you for being our guests and for taking the time to share your experience here. Thank you again! We hope to see you in the future.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Robert, Hotel Management
Thank you so much for choosing to stay with us and for sharing this wonderful review. It was truly an honor to serve you, and we’re thrilled to hear about your positive experience. We hope to have the pleasure of welcoming you back in the future
by A verified traveler from Martin
Posted 24 Dec 2024
Enjoyed the beach!
Comment from Hotel Management
27 Dec 2024 by Rob, Hotel Management
Thank you for your stay with us and for taking the time to post a nice review. It is an honor to serve you.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Robert, Hotel Management
Thank you for your stay with us and for taking the time to post a review. We use your feedback to enhance the guest experience. We hope to see you in the future.
by A verified traveler from Tampa
Posted 18 Dec 2024
I will stay here again
Comment from Hotel Management
23 Dec 2024 by Rob, Hotel Management
Thank you for your stay with us and for taking the time to post a review. We use your feedback to enhance the guest experience. We are glad you enjoyed your stay and we hope to see you in the future.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Robert, Hotel Management
We are sorry to hear we did not meet your expectations.We will use your feedback to improve.
by A verified traveler
Posted 12 Dec 2024
The property is situated in a pleasant and attractive area, and while I anticipated a certain level of luxury, the unit featured outdated, low-quality materials. The air and heating system was excessively noisy, and the doors either creaked or slammed shut, which was disruptive. The property was dimly lit, and the doors appeared poorly maintained, raising concerns about security. Additionally, the unit had a noticeable moldy odor.
The kitchen amenities were subpar, with used soap and sponges left behind and no towels or paper towels provided. The in-room coffee and the complimentary breakfast were disappointing.
On a positive note, the staff was friendly. However, it would have been helpful to receive advance notice about activities like Pilates to fully take advantage of those offerings.
Comment from Hotel Management
16 Dec 2024 by Robert, Hotel Management
Thank you for your feedback. We will use it to improve. We are sorry if we did not meet your expectations. We are a limited service hotel on the ocean beach and offer great value /price compared to other hotels in our immediate area. We are not touting ourselves as a beach resort. Breakfast is a standard continental breakfast and has all the normal offerings for that type of complimentary breakfast. Many hotels charge for breakfast in our area. There is no way to list pilates by appointment on Expedia listings as an amenity. Thank you for your stay with us. We hope you would consider us in the future.
