Ratings based on 991 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great staff & great accommodations!
by A verified traveler
Posted 1 Jan 2025
Perfect property!
Comment from Hotel Management
1 Jan 2025 by J. Lewis, Hotel Management
Thank you for spending your Holiday with us and we certainly hope you have a wonderful 2025!
by A verified traveler
Posted 30 Dec 2024
Everything was good. Except Hilton kept two bottles of water in my fridge saying”DRINK UP…ENJOY”. The much smaller font said it’s for $5. They have better ways of making money and adding value instead of such trickery. It tainted an otherwise wonderful experience. Hilton should reconsider on what value that label adds to its bottom line. I would have happily paid $5 more instead now I feel like they tricked me.
Comment from Hotel Management
30 Dec 2024 by J. Lewis, Hotel Management
We very much appreciate your feedback and we are so sorry you felt that we were trying to trick you in any way. We do hope you enjoyed the rest of your stay with us.
by A verified traveler
Posted 20 Dec 2024
Closeness to my uncle’s building next door.
Comment from Hotel Management
30 Dec 2024 by J. Lewis, Hotel Management
It appears that we fell well short of your expectations. I would love to hear from you and get more details regarding where we missed the mark to ensure we take care of both you and future guests.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
30 Dec 2024 by J. Lewis, Hotel Management
Thank you for staying with us and we do hope that you will come back again soon. We always strive to earn that 5 out of 5, so we would love to hear how we can make it a little bit better for your next visit.
by A verified traveler from Syracuse
Posted 19 Dec 2024
Comment from Hotel Management
30 Dec 2024 by J.Lewis, Hotel Management
A 5 is what our team works hard to achieve. Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by J. Lewis, Hotel Management
Mariella, Thank you for taking the time to let us know you enjoyed your stay with us. We truly hope that you will come back and see us again in 2025.
by A verified traveler
Posted 22 Nov 2024
Large room, great bathroom/shower. Good TV.
Comment from Hotel Management
26 Nov 2024 by J. Lewis, Hotel Management
We are very happy with the oversized rooms that we have at this property, even for our standard accommodations. Always plenty of room to spread out.
by A verified traveler
Posted 18 Nov 2024
We loved our stay. Super walkable area. Lots of dining options around the area.
We had our dog and they are so super dog friendly, they gave him dog cookies, a roll of potty bags and a toy.
Really nice place and great staff.
Comment from Hotel Management
21 Nov 2024 by Chelsea, Hotel Management
Thank you Nikki for your feedback! We are so happy you and your pup enjoyed your stay! We love welcoming our furry family members and look forward to your return
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by J. Lewis, Hotel Management
It warms our hearts to know that you really enjoyed your stay with us. Thank you for choosing us for your housing needs away from home and we truly hope that you will come back again soon.
