Ratings based on 29 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The room was ver nice and the attendance was ver polite and friendly. The entrance was a little hard to find at first, but then very easy. Would definitely stay again
Comment from Hotel Management
13 Jun 2024 by Rosalba, Hotel Management
Thank you Francesco for your review, we really hope thatyou can come back. Kind regards.Rosalba
by A verified traveler
Posted 2 Jan 2023
It was a nice visit but the staff was a little difficult and did not communicate well. Switched our accomodations but that was partly him, expedia, and us.
by A verified traveler
Posted 31 Aug 2022 on Hotels
by A verified traveler
Posted 5 Jul 2022
great rental in great location.
Comment from Hotel Management
6 Jul 2022 by Ivan, Hotel Management
It was a pleasue hosting you. many thanks for good review and hoping to see you again very soon.
Good luck
by A verified traveler
Posted 21 Nov 2021
The room I was given in this aparthotel was a good size and reasonable furnishings. However the atmosphere inside the room is very depressing. It has no natural light as the window opens into the next building which is very close. The room has no good ventilation and there is a strong unpleasant smell coming from the bathroom. The bathroom was clean but had old tattered tiles inside the shower cabin and the smell coming out of the drain was unbearable. Overall entering the room felt like entering a prison cell. I was unable to sleep at night because of the poor ventilation and smell. In the end, half way through my stay, I decided to pay for a different accommodation. The reception staff was present on site only a limited time during the day. As most of my stay was at the weekend there was no one on site to attend the guests. The manager said that he would look into a refund but this has never materialised.
I would definitely not recommend this hotel. The other rooms might be better but be aware that you may get this one and ruin your holiday.
Comment from Hotel Management
13 Dec 2021 by ivan Cottone, Hotel Management
Buonasera,
questa recensione è frutto non di un suggerimento per migliorare eventuali disservizi ma è l esempio quando ,il cliente decide senza avviso di lasciare la struttura , minacciando via wathsupp una recensione negativa se non le veniva dato un rimborso.
Non abbiamo altro d'aggiungere .
Cordiali saluti
Ivan Cottone
by A verified traveler
Posted 4 Jul 2020 on Orbitz
The property is located between the harbor and the main shopping street (about 500 meters away). Since we visited soon after the EU borders opened again from covid (late June), it was extremely quiet with very few people walking the streets. However, I can imagine that it might get super full when cruise ships dock early in the morning and thousands of passengers disembark to visit Palermo for the day. The flat was clean and in a secure building. No breakfast is available at the time of our stay due to covid.
Comment from Hotel Management
9 Jul 2020 by sofi, Hotel Management
Dear Sir,
It was a pleasure to host you.
Best regards
Sofia
by A verified traveler
Great place
Posted 22 Oct 2019 on HotelsAmazing staff. Great amenities and really nice place.
Comment from Hotel Management
24 Oct 2019 by dany, Hotel Management
thank you
by A verified traveler
Posted 28 Sep 2019
Comment from Hotel Management
13 Oct 2019 by ivan, Hotel Management
Thank you
Bet regards
Ivan Cottone
by A verified traveler from London
Posted 23 Sep 2019
Lovely service and hospitality from Ivan! Loved our stay here and nice pastries in the morning. It was my birthday so Ivan let me have whatever I wanted from the mini bar fridge for free!
Bed was super comfy as well and the shower was huge!
Comment from Hotel Management
23 Sep 2019 by iva, Hotel Management
thank you is been a pleasure
Ivan
by A verified traveler
Palermo in style
Posted 15 Oct 2018 on HotelsPerfect location. Comfortable bed and beautiful decor. Swanky. (:
Comment from Hotel Management
15 Oct 2018 by ivan, Hotel Management
Thank you .
Best regards
Ivan Cottone
