Ratings based on 530 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from ATLANTA

Posted 23 Nov 2024
The gym was awful. The gym doesn’t look anything like in the pictures. The bike it’s a joke the treadmills are also a joke.
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Good location within Palermo
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler from Round Rock

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Alejandro Yanucci, Hotel Management
William, thanks for taking the time to rate us, it is a pleasure to know that you had a geart time staying at Pleno Palermo Soho.Looking forward to welcoming you back on your next visit to the city!
3 out of 5
by A verified traveler from the woodlands

Posted 17 Nov 2024
Rooms need to be updated
Comment from Hotel Management
20 Nov 2024 by Alejandro Yanucci, Hotel Management
Oscar, thank you for taking the time to rate us and for your feedback. Regarding your comments, let me tell you that we are currently renovating our rooms, to offer a better service to our guests.Looking forward to welcoming you back at Pleno Palermo for a new experience!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Everything was good
Comment from Hotel Management
7 Nov 2024 by Alejandro Yanucci, Hotel Management
Thanks Andre for taking the time to rate us and for sharing your comments.Looking forward to welcoming you back at Pleno Hotels on your next visit to the city!
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Great spot to stay. Convenient. Good staff. Gym is garbage.
Comment from Hotel Management
4 Nov 2024 by Alejandro Yanucci, Hotel Management
Carlos, thank you so much for taking the time to rate us and for your feedback. Glad to know that you found our location convenient and that you felt comfortable with the staff.Sorry to hear that the gym wasn't what you expected; what do you think we should change or add? We appreciate every comment.Looking forward to welcoming you back on your next visit to the city.
5 out of 5
by A verified traveler from Panama

Posted 29 Oct 2024
Well located and great staff service in special Valentina in the front desk
Comment from Hotel Management
29 Oct 2024 by Alejandro Yanucci, Hotel Management
Rafael, thank you so much for taking the time to rate us and your feedback.Looking forward to welcoming you back at Pleno Hotels on your next visit to the city.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
El hotel muy limpio y bonito, desayuno súper rico
Comment from Hotel Management
29 Oct 2024 by Alejandro Yanucci, Hotel Management
Sandra, muchas gracias por tomarte el tiempo para calificarnos y tu feedback. Nos complace saber que has estado a gusto hospedándote en Pleno Palermo Soho Hotel.Esperamos recibirte nuevamente en tu próxima visita a la ciudad!
5 out of 5
by A verified traveler from Chicago

Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Alejandro Yanucci, Hotel Management
Yuki, thank you so much for taking the time to rate us and for your feedback.Looking forward to welcoming you back on your next visit to the city.