Ratings based on 55 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from BRIGHTON
Posted 1 Nov 2024
by A verified traveler
Very nice holiday
Posted 14 Jul 2024 on HotelsAfter checking reviews of this place I was a bit worried but overall we did enjoy our stay.
We are family of 4 and stayed 7 nights in bungalow. Accommodation was spacious and clean however very outdated. AC only in the bedroom so kids who were sleeping in living/dining area complained of a heat.
This is a sport complex which is available to the public so at the weekends quite busy. But plenty of sun beds so no issue with finding a spot.
Big swimming pool, however swimming cups are necessary. (Can be bought at reception)
Beach is rocky which we actually liked. There is a sandy beach 15 min walk but it is very busy.
Breakfast was very good, plenty of choices.
Reception staff very nice with excellent English.
There is a restaurant in the complex. we only tried pizza there which was nice.
Free parking and possibility to use tennis courts without extra charge.
Comment from Hotel Management
15 Jul 2024 by Antonio- Receptionist, Hotel Management
Many Thanks to you, we are glad that you and your family really enjoyed stay here, see you soon!
by A verified traveler
Posted 16 Jun 2024
Check in 3pm and Check out time is 10am. This is so bad, normally should be 12 to 2pm. Because of the restaurant that is open in the courtyard of the hotel at night from 7:30 in the evening until night, it is not possible to be comfortable in the hotel and the hotel area is practically closed after 7. But the rooms are very clean and nice. And the sea and mountain view is great. The hotel restaurant offers many good tasting dishes for lunch time
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 14 Jun 2024
This property has some reasonable photography on website but being here is not quite the same.
I had 2 rooms as my wife and I were heading off elsewhere for work whilst the children stayed with grandparents.
Room 1: Clean but very basic. Air con unit broken. Spent 1 hour to try and get sorted but had to move rooms in the end.
Room 1.2: new room had air con that worked. Still basic. Shower broken but replaced with hand held head. Had to move the crib and luggage without any help. Light coming off ceiling - exposed wires.
Room 2: air con working. Room basic. Noise from bar next door kept everyone awake as it backs on to it. Noise from air con unit making high pitched noise periodically in middle of the night. Shower head not working properly, water falling out in a straight line almost against wall. Hot water in both rooms available but shower will swap from cold to hot and back at random. Broken glass on private terrace wall.
Misc:
- told by reception, as residents we could reserve beds by pool from 0900. Life guard arguing it’s 0930.
- unable to get lunch until 1400. Only able to get deli snacks for lunch from 1230. Not ideal for children.
- told I would be charged €15 per day for a crib for 6 month old baby (€105 total). Could buy one and burn it when leaving for less…and preferable.
- restaurant, 1 waiter taking orders for every table. Takes ages to order.
- was told on 1 day breakfast had finished the croissants for day despite it being 0930 (finish 1000
by A verified traveler
Posted 2 Jun 2024
Couldn’t believe we have been rejected to stay in hotel area for couple hours, after check out 10am receptionists ask us to leave, or pay to stay couple hours.
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
20 Aug 2023 by Pasquale, Hotel Management
Thank You ! Hope to see You again.
by A verified traveler
Posted 14 Aug 2023
Nothing to do in the area.
Comment from Hotel Management
19 Sep 2023 by Alessandro, Hotel Management
Tennis, beach volley, beach tennis, table tennis, kayaks, swimming pool, access to the sea, free bikes are some of our facilities. Only 1 km from us there's Mondello beach and 3,5 km from us there's Capo Gallo Natural Reserve.
by A verified traveler
Posted 4 Aug 2023
Great oceanfront and beautiful mountains in the background but hotel itself in need of updates
Comment from Hotel Management
12 Aug 2023 by Alessandro, Hotel Management
Our first floor apartments have been renovated this year and we'll renovate the bungalows this winter
by A verified traveler from Tampa
Posted 7 May 2023
Should work on the property, very old, not like the pictures on the web, pool was closed, not informed, bathrooms dirty and super old
Comment from Hotel Management
7 May 2023 by Alessandro, Hotel Management
We are sorry You didn't read on Expedia that the swimming pool is open from 15 May.
