Ratings based on 407 Verified Reviews

4.8 out of 5
92% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2024
5 out of 5
by A verified traveler

Posted 11 Dec 2024
We had great time at Ilum, they have best staff ever for any hotel. Everyone is super helpful and they give all good recommendations and arrange anything you ask for. The area is super happening and lots and lots of food options. Breakfast is good too. We loved our stay and would stay here again in future.
5 out of 5
by A verified traveler from Newton

This traveler left a rating score only Posted 9 Dec 2024
5 out of 5
by A verified traveler from Santiago

Posted 22 Nov 2024
as always great hotel, great staff and big rooms
5 out of 5
by A verified traveler from Santiago

Posted 20 Nov 2024
always a great hotel to stay in Palermo, nice and profesional staff. good breackfast
5 out of 5
by A verified traveler

Posted 19 Nov 2024
I stayed at Ilum for 9 nights early September - the hotel is great the room is spacious and clean the breakfast is a lot of options and the entire staff could not have been nicer. There are plenty of cafes and restaurants within walking distance from the hotel all are great.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Everything was perfect! The hotel is extremely clean! The people are extremely nice and very, very helpful!!! We loved it!!! We recommend it !!! I hope to visit soon again!!
5 out of 5
by A verified traveler

Posted 14 Nov 2024
I was very pleased with the ilum home experience. The staff at the hotel are all exceptional and the amenities are top notch. I would not hesitate to recommend this hotel.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Staff was good about early and late check in. Was able to use amenity after checking out. Breakfast was good and quick!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Great location, excellent property but the highlight was the amazingly friendly staff that always went over and above. Would highly recommend this hotel.