Ratings based on 15 Verified Reviews

4.0 out of 5
50% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Remote Paradise

Posted 17 Jan 2019 on Hotels
This place was amazing, but needs a lot more information in the booking description. It is VERY far from town up a semi-rough road. For us, this was an unexpected delight, for others it could be otherwise. It is also important to note that check-in is not at the site, but at a sister hotel. This also requires advance planning. This property, while incredible, will require advance communication and travel accommodations. That said, once there, we felt like we had paradise to ourselves and the staff was over-the-top hospitable and accommodating. I would return in a heartbeat, especially knowing what I know now!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cabo San Lucas

What makes for a overall score of 5?

Posted 4 Aug 2017
Pros: Sitting in the creek. No other tourists in sight.
Cons: Internet access, additional furnishings and decoration, access to the property.
Location: This location is not a convenient location. It is an adventureous location. Roberto Barrios Waterfalls was the best stop we made in all of Chiapas.
What makes for a perfect score in overall stay is dependent on many factors and preferences that are different for a lot of different people. This is not a perfect property, but during our 3 night stay we had the opportunity to enjoy the beautiful grounds and get to know Abel the owner, his son and a special employee named, Alfredo who gave us a 60 min. jungle walk. The grounds have a beautiful large tree growing next to a running creek with several water pools to sit in and enjoy a glass of wine. The room itself is a square, wood box with minimal furnishings. The bed is very comfortable and the Air Conditioning is effective. No internet. We brought wine and candles and borrowed a wine opener and glasses from the Winika Alterra restaurant. The property is new. They've received few guests and are learning how to share the positives and the passion for their property with their guests. Winika Habitat is a 40 minute drive from the Reception Desk at Winika Alterra. 75% of the drive is on a rough dirt road. Our rental sedan would not have made the trip. If you are a nature lover, adventurer or would like to be away from other tourists, this is an excellent option. If you are looking to explore the many sites of Palenque and simply sleep at your hotel, this is not the right fit for you. The propert has a very basic restaurant, but I suggest planning meals at Winika Alterra hotel which as an extensive menu. Highly recommned the Roberto Barrios waterfalls. The best.
4 out of 5
by A verified traveler

Posted 22 Apr 2019
El hotel es nuevo y cómodo, lo malo debes tenr SUV para llegar y no tiene agua caliente.
4 out of 5
by A verified traveler

Posted 19 Mar 2019 on Hotels
Alles Bestens
4 out of 5
by A verified traveler

Excelente opcion

Posted 16 Jan 2019 on Hotels
Muy lindo lugar, servicio súper amable, excelente ubicación . Volvería seguro y conocería el otro también que tienen más alejado.
5 out of 5
by A verified traveler from Roma

Posted 2 Jan 2019
Esperienza unica! Da vivere assolutamente, unica nota stonata i tempi di attesa per i tour.
1 out of 5
by A verified traveler

Una bruttta esperienza

Posted 11 Oct 2018 on Hotels
È già la seconda volta che mi inviate questo modulo non so perché poi inviava a expedia Mi cambiano hotel e non capendo bene lo spagnolo accetto forse perché bassa stagione e nell altra struttura non ci stava nessuno mi chiedono di integrare e va bene sai dicono questa qualitativamente è migliore ,e va bene poi dico ho sbagliato a valutarne la distanza da tutto perché non consiglio a nessuno non dotato di macchina di andare in nessuna delle due strutture o se proprio volete andarci considerate i costi dei taxi per qualsiasi cosa che vi porterà fuori dalla struttura La prima sera salda L aria condizionata e L acqua calda La seconda sera addirittura la corrente e quindi anche la possibilità della colazione il tutto poi condito dai morsi di zanzara costretto a dormire con la porta aperta per non morire di caldo I diservisti da me lamentati alla partenza sono stati trasferiti al nulla Ultima cosa prenotate i tour nelle tante agenzie o addirittura alla stazione degli autobus ADO in hotel si raddoppia
5 out of 5
by A verified traveler from Ciudad de Mexico

Posted 19 Jul 2018
Pros: Todo
Muy buen servicio, tal y como se ven las fotos, Todo impecable.
4 out of 5
by A verified traveler

Posted 13 Apr 2018
Excelente, Las habitaciones son de muy buena calidad, limpias y cómodas
5 out of 5
by A verified traveler from Buenos Aires, Argentina

Excelente atención

Posted 4 Apr 2018
Pros: Lugar y hospitalidad
Cons: Nada
Location: Sólo utilice los servicios del hotel para asistir a las Ruinas arqueológicas de Palenque. Recibí excelente explicación.
Muy a gusto y muy bien atendidos. Recibimos muy buena información.
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