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Winíka Alterra

3.0 star property
Cabin with free valet parking, near Misol-Ha Waterfalls

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Photo gallery for Winíka Alterra

Front of property - evening/night
Terrace/patio
Desk, free WiFi
Outdoor pool, pool umbrellas, sun loungers
Desk, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Laundry
  • Outdoor Space
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Family Cabin, Multiple Beds

Desk, free WiFi

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Shared/communal kitchen
Free bottled water
Desk
Daily housekeeping
  • 42 sq m
  • Studio
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Cabin, 1 King Bed

Desk, free WiFi

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Shared/communal kitchen
Free bottled water
Desk
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 7 min drive - 5.8 km
  • Museo Del Textil - 7 min drive - 5.5 km
  • Aluxes Eco Park - 10 min drive - 8.7 km
  • Palenque National Park - 12 min drive - 10.4 km
  • Palenque Archaeological Zone - 17 min drive - 14.0 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • ‪Asadero el Amigo - ‬7 min drive
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurante Xkatsime - ‬6 min drive
  • ‪El Marino - ‬6 min drive
  • ‪Café Te el Café de la Montaña - ‬7 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Winíka Alterra

Cabin with free valet parking, near Misol-Ha Waterfalls
This smoke-free cabin features an outdoor pool, a microwave in a common area, and a refrigerator in a common area. Free WiFi in public areas and free valet parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 5 cabins provide free WiFi, furnished balconies, and sitting areas. Free bottled water, showers, and desks are among the other amenities that guests will find.
Winíka Alterra offers 5 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. This Palenque cabin provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the cabin include an outdoor pool.

Languages

English, Spanish

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Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the cabin: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Shared kitchen access
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 5 units
  • At least 80% lighting from LEDs
  • Built in 2016
  • Eco-friendly cleaning products used
  • Garden
  • Grey water recycling system
  • Solar energy
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

Does Winíka Alterra have a pool?

Yes, this property has an outdoor pool.

Is Winíka Alterra pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Winíka Alterra?

Self parking and valet parking are free at this property.

What time is check-in at Winíka Alterra?

Check-in begins at 2 PM.

What time is check-out at Winíka Alterra?

Check-out is at 1 PM.

Does Winíka Alterra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Winíka Alterra located?

Situated in Palenque, this cabin is 1.8 mi (2.9 km) from Misol-Ha Waterfalls.

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Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022

10/10 Excellent

BENJAMIN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023

6/10 Okay

Maria, Houston

Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

ESMIRNA DE LA O

Stayed 1 night in Apr 2022

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

VICTOR OSWALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO...

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020

10/10 Excellent

Raul Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

PatricioA, Los Cabos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre en plein milieu de la nature. Chambre très jolie même si mal insonorisée. Personnels très gentils. Je recommande
Stayed 1 night in Jan 2019