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Hotel Palenque

2.0 star property
Art Deco hotel with free parking connected to a shopping center in Palenque

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Photo gallery for Hotel Palenque

Indoor pool
Lobby sitting area
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Exterior detail

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Ave 5 De Mayo No 15 Col Centro, Palenque, CHIS, 29960

What's nearby

  • Museo Del Textil - 7 min walk - 0.6 km
  • El Panchán - 8 min walk - 0.7 km
  • Aluxes Eco Park - 5 min drive - 4.4 km
  • Palenque National Park - 7 min drive - 6.1 km
  • Palenque Archaeological Zone - 12 min drive - 9.7 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 109 min drive

Restaurants

  • ‪Asadero el Amigo - ‬6 min walk
  • ‪Café de Yara - ‬4 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Restaurante Xkatsime - ‬2 min walk
  • ‪El Marino - ‬1 min walk

About this property

Hotel Palenque

Hotel connected to a shopping center
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Hotel Palenque. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • A 24-hour front desk, a porter/bellhop, and a TV in the lobby
Room features
All guestrooms at Hotel Palenque offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per day

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the swimming pool, and guests under 5 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Palenque
Palenque Hotel
Hotel Palenque Hotel
Hotel Palenque Palenque
Hotel Palenque Hotel Palenque

Frequently asked questions

Does Hotel Palenque have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palenque?

Self parking is free at this property.

What time is check-in at Hotel Palenque?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Palenque?

Check-out is at noon.

Where is Hotel Palenque located?

Located in the heart of Palenque, this hotel is within a 15-minute walk of Museo Del Textil and El Panchán. Palenque National Park and Misol-Ha Waterfalls are also within 6 mi (10 km).

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Hotel Palenque Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 14 out of 46 reviews
Rating 4 - Poor. 9 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

La ubicación es excelente, pero las instalaciones deben de ser remodeladas, y el estacionamiento hacerlo más seguro y techado.
Stayed 1 night in Mar 2020

4/10 Poor

Terry, Tacoma, WA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mixed review: Very nice and helpful staff. There is very little to do in the center of Palenque. If staying again, I would stay at one of the nice hotels on the road out to the ruins. There was only one outlet in the room for all o fly devices. The room was old and definitely not sound proof with windows that let noise in. I could hear everything going on in the main plaza nearby, including the band and military recognition that started at 7 am one morning.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location near park and businesses like stores & restaurants. Clean rooms but older fixtures. Nice helpful front desk staff.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness

muy viejo rescatable la ubicacion

viejo ruidoso pero atentos y buen ubicado
Stayed 1 night in Dec 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal súper accesible y con la mejor disposición de ayudar. Muy bien ubicado. La habitación muy limpia y con aire acondicionado y ventilador funcionales al 100%. Lo único que cambiaría sería la iluminación, demasiados tenues los fotos. La habitación es muy oscura. La alberca súper limpia, no importa si hay gente o no usándola, la mantienen impecable.
Stayed 2 nights in May 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel in fun town

This is such a unique and quirky hotel. Beds are on the firm side and there are jalousie windows on the wall by the hallway. It’s right by the main town square which can be lively at night. The hotel restaurant has live entertainment as well.
Stayed 1 night in Jan 2019

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

maesther, ciudad de mexico

Disliked: Cleanliness, property conditions & facilities, room comfort

Fotos no reales del hotel

Nada que ver con la realidad y las fotografías que publican del hotel, no nos dieron con aire acondicionado, muy viejo el hotel
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

JANIN

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Leslie, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel esta muy descuidado.

Los baños estan muy descuidados tienen moho huele a Viejo y le falta mucho mantenimiento esta en muy mal estado los baños.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

En general por el tipo de hotel esta bien pero no hay restaurant, pero no podia pedir mas
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

旅猫, 日本

Liked: Cleanliness, staff & service, room comfort

メインストリートが至近距離で便利です

隣接する公園を横切るとすぐメインストリートで、好立地です。ホテルは、テラスが広く、空間にゆとりがあります。プールの周りには熱帯植物が植えられていて、綺麗でした。朝食はホテル外となりますが、玄関から３０秒以内に何軒か店があり、不便はありませんでした。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

andres, ensenada, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel viejo en malas condiciones

Contras: Instalaciones muy viejas, desde el estacionamiento de tierra mal ubicado hasta el baño viejo y con camas duras.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Alma, Saltillo, Coahuila

Liked: Staff & service
Disliked: Room comfort

Hotel céntrico

El hotel cuenta con excelente ubicación, en frente de la plaza, cercano a la iglesia, cerca de restaurantes, y venta de artesanías. El personal del hotel es muy amable. le hace falta una remodelación urgente de las habitaciones, sobretodo de los servicios sanitarios. Cuenta con lo básico. No tiene elevador, ni camas King size.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

No cuenta con lo que ofrece

El hotel refiere tener caja fuerte y secadora de cabello y no funcionan; el baño sucio, tenía huellas de sangre en la pared, el primer día no hubo agua caliente y los demás llego a tibia, nos quejamos y no resolvieron nada. Si regreso a Palenque, buscaría otra opción
This review was submitted before 2018 and has not been verified.

8/10 Good

Edgar Octavio, JIUTEPEC, MORELOS

Liked: Cleanliness, property conditions & facilities, room comfort

MUY MALO EL SERVICIO DEL DESAYUNO INCLUIDO

EL SERVICIO DEL DESAYUNO INCLUIDO ES MUY MALO ES UNA BURLA YA QUE SOLO TE DAN CAFE O TE Y PAN TOSTADO CON MANTEQUILLA Y MERMELADA, SI UNO QUIERE OTRA COSA TE LO COBRAN, EN CUALQUIER PARTE QUE INCLUYE EL DESAYUNO MINIMO ES CON JUGO O FRUTA Y HUEVOS ADICIONAL AL PAN Y EL CAFE
This review was submitted before 2018 and has not been verified.

4/10 Poor

rv, rv

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Bad service and personal not enough to help

bad internet. The breakfast is was very poor and restorant not so clean
This review was submitted before 2018 and has not been verified.

8/10 Good

Ma Concepcion, Torreón, Coahila.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

condiciones del hotel Palenque.

El hotel bien ubicado en el centro. Lo malo es que esta en un andador y el taxi no llega hasta la puerta, nosotros tuvimos que cargar las maletas todo el tiempo. La habitación cómoda y limpia pero olía mucho el desagüe del baño. Nos toco en el 2 piso, no hay elevador ni quien cargue maletas. Por lo demás todo bien
This review was submitted before 2018 and has not been verified.

6/10 Okay

Laury, Cesena

Hotel in centro

posizione del hotel buonissima, a un passo dal centro. Personale cordiale ma la colazione è scarsa: due fette di pane tostato e due marmellate locali
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Palenque centro

Hotel en el mero centro. Por su ubicacion a un lado de la plaza principal, algo ruidoso en la noche. Hotel austero.