Ratings based on 122 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Nice
by A verified traveler
Posted 10 Dec 2024
Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend
by A verified traveler
Posted 8 Dec 2024
I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.
by A verified traveler
Posted 3 Nov 2024
The hotel staff are nice. The check in is fast. The hotel is in the center of the centro district. It is close to restaurants and shops. I only need to walk about 10 to 15 minutes to the long distant bus station. The only con is the hotel does not have elevator but it is not difficult to me to go to my room.
by A verified traveler
Posted 14 Oct 2024
Very clean and friedly staff.
by A verified traveler
Posted 11 Jun 2024
El hotel y staff muy amable pero hay mucho ruido por la zona.
by A verified traveler
Posted 13 May 2024
Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
by A verified traveler
Posted 13 May 2024
Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
by A verified traveler
Posted 23 Mar 2024
It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
by A verified traveler
Posted 13 Nov 2023 on Hotels
